Just got off the phone with VZW, bought the phone on Monday, they gave me the $100 today. No problems. She said I was targeted for the promotion, but I never received any notice until I saw this posting.
I called the Verizon 800 number on the flyer. I told them I received the mailer for the TB $150 price. He checked his records and told me that they showed no record of me being sent the flyer but because I lived in the test market, LA. He would honor the price. After looking at my account he realized that I had a $50 discount for a upgrading to a new phone, which I have had for some time. He stated that I qualify for the $50 discount and that the TB would cost me $100.
I called the Verizon 800 number on the flyer. I told them I received the mailer for the TB $150 price. He checked his records and told me that they showed no record of me being sent the flyer but because I lived in the test market, LA. He would honor the price. After looking at my account he realized that I had a $50 discount for a upgrading to a new phone, which I have had for some time. He stated that I qualify for the $50 discount and that the TB would cost me $100.
Wow - frustrating. I have been with VZW for over 8 years and out of contract since September waiting for this phone. Unlisted "test markets" and selective geographical discounts bypassing loyal customers = badwill!! Bad Form VZW!
Wow - frustrating. I have been with VZW for over 8 years and out of contract since September waiting for this phone. Unlisted "test markets" and selective geographical discounts bypassing loyal customers = badwill!! Bad Form VZW!
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