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2GB MicroSDHC included

My DI did not come with the card. I called CS via 611 today and asked about it. He first said the phone did not come with a card and then I directed him to the VZ site and showed him where it says it does under a limited promotion. I emphasised that since I already had the phone 10 days early how could he argue I would not be eligible as I certainly could not be too far in line.

It took about 15 minutes for him to get approval but they are shipping it Monday at no cost. Not a great catch but at least another card for the kids phone or what not.

Thanks to all for bringing this issue up.

what is your time worth to you?
 
I will be buying my INC in-store this Thurs morning, but I stopped by the store today because I heard they have a demo to look at. It was SWEET!
smile.gif

But I specifically asked the salesperson if it comes with a 2gb MicroSD card and she said no. I said, are you sure? She said NO. hahaha..

So, I'm guessing that it's only for pre-orders taken from 4/23-4/26 as stated on the VZW website and in here. Oh well, as others said, 2gb isn't that much anyways, so I'll end up buying another 8 or 16gb on my own.
Still sucks tho :)

By the time 4/29 comes around, I think you will see that stores will include the card. I don't think the communication is out to them yet, and there's no reason why it should be, since they won't start selling them in store until Thursday. They should have an in store discount code to use by then.

However, I hope your local store has enough phones or you won't get a phone at all. Word is that HTC has not been able to provide big numbers, so good luck. You're much better off ordering online.
 
took a screen shot. If I don't get a 2gb card...
good idea...

I'm talking with CSR right now, he's totally confused... and I'm slamming him with facts and he's literally stuttering because he's been having to go "verify" my information... jeez

I know it seems like a lot of work to get 2gb but... I don't have an 8gb don't plan on getting one for a while.
 
Im pretty sure im getting the card by looking at my Account Documents. I know 2 gig isnt much. But it does show the item on my receipt. It says
TADP-2GB MEM: MEMORY CARD $0.00. It won't let me copy the txt on the pdf. I guess I'll see if its in there when i get it.
 
People are hearing that if you preordered the phone from 4/23 or LATER that you will receive the 2GB card.
 
This functionality requires JavaScript. Please enable JavaScript and try again. To read the LivePerson accessibility policy, please go to the Liveperson accessibility policy page.
Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Leigh
Leigh: Hello. Thank you for visiting our chat service. May I help you with your order today?
Leigh: In an effort to better assist you, are you an existing Verizon Wireless customer?
You: Hello! I am a new customer
Leigh: How can I assist you today?
You: my Sales order is: 4354***
You: I am concerned that in my order package a 2GB microSD card is not included.
Leigh: I'd be happy to help you with that.
Leigh: Which phone did you order?
You: I pre-ordered on the night of April 18th, as soon as the Incredible was available.
You: Equipment:
1 HTC DROID INCREDIBLE -regularly $299.99 $199.99*
Port Request: 541-761-****
Included accessories for HTC DROID INCREDIBLE:
Package Contents:
HTC Incredible,
Standard Lithium Ion Polymer Battery,
Wall/USB Charger,
Product Safety and Warranty Guide,
Quick Start Guide
You: If you check the verizonwireless site for Incredible "Accessories" it lists the "Limited Introductory Offer: 2 GB MicroSD Card"
Leigh: Thank you for waiting. I'll be with you in just a moment.
Leigh: Please hold on while I check that information.
Leigh: Yes it will be the 2GB MicroSD card included.
You: So, what you are saying is, the 2GB MicroSD card will be included in my package?
Leigh: It will be included in the package.
You: Great
You: Is there a reason why my confirmation email does not list the 2GB MicroSD card in my included accessories?
Leigh: I'm sorry for the delay. I'll be right with you.
Leigh: Because it is already included. You will get the 2GB MicroSD Card with your purchase.
You: Thank you very much.
Leigh: My pleasure!
You: Have a great day.
Leigh: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening!


I think this chick was lying through her teeth, considering there is confirmation that pre-orders on Monday did not include the 2gb card... Guess I'll find out in a couple of days.
 
this is why i cancelled my pre-order i made on the 19th (did not document a 2GB included) and preordered again on the 23rd (did document 2GB included)
 
I think this chick was lying through her teeth, considering there is confirmation that pre-orders on Monday did not include the 2gb card... Guess I'll find out in a couple of days.

The orders that went out on monday were not preorders. If you ask anyone who received one of those, they will tell you they were ordered through a telesales rep or some other method that created an immediate order. All preorders are on the internet only.
 
The orders that went out on monday were not preorders. If you ask anyone who received one of those, they will tell you they were ordered through a telesales rep or some other method that created an immediate order. All preorders are on the internet only.

I pre-ordered online. I was using the interweb. I did not order by phone. Here is my confirmation email (first part anyway). Notice it says Sunday the 18th.



Sales Confirmation Verizon Wireless, Order 327381***‏
From: <img id="P___720969920" webimdisplaystyle="inline" style="display: none;"> InternetOrders@Verizonwireless.com
i_yellowshield.gif
You may not know this sender.Mark as safe|Mark as junk Sent: Sun 4/18/10 10:54 PM To: yourmother@hotmail.com
Thank you for shopping at VerizonWireless.com. Your order has been received and is subject to final credit approval. Pre-orders will ship when the item becomes available. We reserve the right to limit quantities. Customer signature is required at the time of delivery. You cannot change your shipping address after you submit the order. We will contact you if we need additional information to complete your order or if the item is out of stock or no longer available. If you have any questions, contact us at InternetOrders@Verizonwireless.com . Be sure to include your order reference number.

For your convenience:
Check the status of your order online: Check Your Status - Verizon Wireless

ORDER DATE: 04/19/10

PAYMENT METHOD: VISA XXXX-XXXX-XXXX-1050
 
People are hearing that if you preordered the phone from 4/23 or LATER that you will receive the 2GB card.

So those of us who pre-ordered earlier will have to go into the store and pick up the card? The lady I just chatted with said the card was included- even tho it wasn't listed in the accessories when I bought it. I guess we will find out.
 
Wow, a whole 2Gb micro card.

Why bother...


I've got a 4Gb in my POS LG Venus. Which is a joke in itself.
 
First time poster here. Been researching the Incredible for the past week or so. This board has been incredibly helpful.

I used my NE2 upgrade a couple of hours ago and ordered the Incredible online. I didn't notice any info regarding the free 2 gig MicroSD card but I may have not been looking for it. I just figured I would take the 2 gig card out of my old LG Dare when I was ready to retire it. When I got the confirmation e-mail, I noticed that it included the 2 gig card at no extra cost.
 
So those of us who pre-ordered earlier will have to go into the store and pick up the card? The lady I just chatted with said the card was included- even tho it wasn't listed in the accessories when I bought it. I guess we will find out.

It doesn't matter what date you preordered it. Unless you received one of the phones that shipped last week, you should get the card with your phone.
 
I ordered on the 19th and its on my receipt that I will be receiving a 2 gig card. Just go check your online documents and see what it says now.
 
Just got this. I preordered very early. 4/18 at about 10pm. So.....


Dear Valued Customer,

Thank you for contacting Verizon Wireless. We apologize for the delay. We have reviewed your order and the TADP-2GB / SD card 2GB will be shipped free of charge with your HTC DROID INCREDIBLE. Your FedEx tracking number is 416712210396. Your estimated delivery date is April 28, 2010 by 7:00 PM.

For questions regarding your order, please reply to this email or call 1-800-711-7773 Monday-Friday 8am-9pm or Saturday 8am-5pm EST.

Thank you for using Verizon Wireless products and services. We appreciate your business.
Order Processing Team
 
Will I be able to just pull my 16GB card and put it into the Inc? I have some music and more importantly, backup files for my Touchdown accounts.
 
Will I be able to just pull my 16GB card and put it into the Inc? I have some music and more importantly, backup files for my Touchdown accounts.

Copy everything into a folder on your computer first. You will have to reformat the card to have differently named folders etc on it for the Inc to use and it will delete everything on it in the process.
 
Folks,
I just visited my local VZW store in Framingham MA.
They have 40 HTC Incredibles ready for you Boston guys.

Unlike last week, when I got my INCR provisioned on Wednesday, when they had NO accessories, tonight I was able to get:

1. Display Protector 3-Pack VZW63003PKSP ($12.99)
2. Silicon Cover Black VZW6300SILHGBK ($16.99)
They had 7 choices of covers! (I was surprised they had so many)
3. Vehicle Charger, Generic Micro-USB ($29.99)
4. And Most Importantly: My MISSING 2GB Micro-SD card ($0.00)
Actually, I 'upgraded' to 4GB for an extra $10.00
They said all the new INCRs will HAVE a 2GB card

Also, I didn't pay this much, as everything was discounted.
This week, 4 guys in my office have sworn off their iPhones after playing with my Incredible. AND, 2 more in the VZW store tonight!

Did I mention that the phone is FAST?

-RadioRich
 
Mine came with one and will go in my junk drawer. Found 2 more 2gb chips I'm not using to keep it company. Sadly what I was looking for, the screen covers that came with the Nexus case I bought are MIA. It does come with a micro usb cable though. I'm surprised no one else mentioned that.
 
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