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Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Leigh
Leigh: Hello. Thank you for visiting our chat service. May I help you with your order today?
Leigh: In an effort to better assist you, are you an existing Verizon Wireless customer?
You: Hello! I am a new customer
Leigh: How can I assist you today?
You: my Sales order is: 4354***
You: I am concerned that in my order package a 2GB microSD card is not included.
Leigh: I'd be happy to help you with that.
Leigh: Which phone did you order?
You: I pre-ordered on the night of April 18th, as soon as the Incredible was available.
You: Equipment:
1 HTC DROID INCREDIBLE -regularly $299.99 $199.99*
Port Request: 541-761-****
Included accessories for HTC DROID INCREDIBLE:
Package Contents:
HTC Incredible,
Standard Lithium Ion Polymer Battery,
Wall/USB Charger,
Product Safety and Warranty Guide,
Quick Start Guide
You: If you check the verizonwireless site for Incredible "Accessories" it lists the "Limited Introductory Offer: 2 GB MicroSD Card"
Leigh: Thank you for waiting. I'll be with you in just a moment.
Leigh: Please hold on while I check that information.
Leigh: Yes it will be the 2GB MicroSD card included.
You: So, what you are saying is, the 2GB MicroSD card will be included in my package?
Leigh: It will be included in the package.
You: Great
You: Is there a reason why my confirmation email does not list the 2GB MicroSD card in my included accessories?
Leigh: I'm sorry for the delay. I'll be right with you.
Leigh: Because it is already included. You will get the 2GB MicroSD Card with your purchase.
You: Thank you very much.
Leigh: My pleasure!
You: Have a great day.
Leigh: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening!
I think this chick was lying through her teeth, considering there is confirmation that pre-orders on Monday did not include the 2gb card... Guess I'll find out in a couple of days.