My original phone worked great, used it with factory phone number. Flawless for 5 months. Then I decided to change the phone number which makes the phones service discontinue then you transfer new number over, after that phone fails, no service, or poor reception at home and majority of locations in the city.
So tech support after 5 Weeks!! decided it needs to be replaced, to my amazement it worked. The 3G speeds sucked, but it worked.
My speeds went from 220+kBytes to 6-10kBytes, and after phone replacement that 3g speed remained at 6-20ish kBytes.
I was content though because I could now make phone calls after waiting 5 weeks for a solution, well 2 weeks later I sent an email stating things were good again except the batter only holds a charge for 6-8 hours and 3g was still slow.
The sent a replacement for battery and it seems to hold a charge around 15-25 hours. (Not sure what specs should be)
BUT!.. I now have the same frekn problems I had before, 3G works WORSE!! or never, connection times out, or no connection.
And worse of all my ability to make and receive phone calls is absolute crap, especially where I live. This all Happens after they "RESET" the 3G service on the account.
WTF?! I was told Id get a refund for those 5 weeks that were wasted, which I did not and I am now in the loop of sending tech support messages back in forth. Last I heard a senior engineer was working on it, Ive heard that before! FML.
Any1 know of a real solutions? Maybe hack Sprint towers to letting my phone actually get priority again.. I don't know what to do anymore.