Can you please provide proof or some other link or thread or someone besides you talking about or confirming the existence of this hidden menu? Because right now it just looks like a feedback loop.
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3G Drops & Standby Battery Drain (Solutions)
- Thread starter Ziflin
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- lg optimus v
Can you please provide proof or some other link or thread or someone besides you talking about or confirming the existence of this hidden menu? Because right now it just looks like a feedback loop.
Leslie Ann
Android Expert
Yes, it is a known problem app on this phone.
*#*#4636#*#*
Is the code to access said menu.
Pretty much ANY app or trick listed in this thread, will cause this issue:
How to get better battery life on your Optimus
The only things I have found that can safely touch the radio system in any way, is the power button menu, Settings menu, and QuickSettings. Every other app I have used that tried to manage power or connections has created problems. Every single one of them.
Also, anyone complaining it did not work yesterday, there was a massive outage over large parts of the country for several hours. So if you are basing the failure around what happened yesterday, don't.
ron scubadiver
Android Enthusiast
Leslie Ann, I have to agree with you. Once I got rid of the app that accessed the 4636 menu, things improved. Beyond that, I am not too happy with the frequent data outages. My phone did not come back by itself this morning and required the usual tricks. I think the activation app fixed it, even though it returned a failure message. One cycle through airplane mode after that and it was good to go. I have only had the phone since Monday and am wondering now if full price contract might be worth it.
lynx2cross
Newbie
Now are you saying the Quicksettings app is a cause of the problems we are having?
Leslie Ann
Android Expert
I verify that there was a major outage from about 5-9 MST last night.
I was having major battery drain for weeks after I bought my Optimus V. It really was depressing how quickly the battery drained. I had to plug it into a charger 3 times a day to keep it above 50%. However, I factory reset my phone last week, didn't reinstall Juice Defender, and turned off sync with a Widgetsoid widget and now my battery is still at about 60% at the end of the day with moderate use and no charging throughout the day! I must have had a draining app on there when I was experimenting with new apps.
I still get 3g drops randomly, especially around 5 pm daily. I called VM (during the outage yesterday). The CSR said that engineering is aware of the 3g problem and that bugs are to be expected with a brand new phone on the market like the Optimus V. She said they are working on a fix. If she was telling the truth, I feel much better that they are listening and working on it. Hopefully it will be released sooner than later for the company's sake. It's a great company that may be a little over their heads for the moment.
I was having major battery drain for weeks after I bought my Optimus V. It really was depressing how quickly the battery drained. I had to plug it into a charger 3 times a day to keep it above 50%. However, I factory reset my phone last week, didn't reinstall Juice Defender, and turned off sync with a Widgetsoid widget and now my battery is still at about 60% at the end of the day with moderate use and no charging throughout the day! I must have had a draining app on there when I was experimenting with new apps.
I still get 3g drops randomly, especially around 5 pm daily. I called VM (during the outage yesterday). The CSR said that engineering is aware of the 3g problem and that bugs are to be expected with a brand new phone on the market like the Optimus V. She said they are working on a fix. If she was telling the truth, I feel much better that they are listening and working on it. Hopefully it will be released sooner than later for the company's sake. It's a great company that may be a little over their heads for the moment.
I will have to disagree then because I have been using juice defender beta for over a week and while data does drop occasionally between 5-10pm it always reconnects itself after a minute or two. The beta has extra features to help prevent data staying disabled, plus you can disable the control over data using the custom setting.
Re: I can recreate the issue of not reconnecting, and correct it as often as I want on stock, Stock with Xionia, and Rodimus. Sorry, I haven't played with 2.3 enough recently to say with any certainty that they have the same issue, but if I remember right, they do.
Where did you get 2.3 on our phone? Quit being a PR for Virgin Mobile. You're being ridiculous. We have problems and either we deal with it or we don't. Quit blaming it on user error. Everything in these phones are hard-coded and we have NO way to alter the radio hardware. It just SOFTWARE turns off 3g and goes to 1x or totally shuts off data entirely and SOMETIMES a simple toggle fixes it, and sometimes it doesn't. Quit making us sound like total idiots. It's getting old. I have no battery managing apps on my phone. and Network app and my 2G/3G App weren't on my phon e before this whole shevang.. and again they are shortcuts to switches eg 2g/3g data switch, and network - Data on in 3G or on in 1X or not at all,
nothing more nothing less. Leave us alone.
and again my witnesses say it's the network - 3 different VM phones same area, (like next to each other?! ) same outages, same up time and one is not a 3G.
Where did you get 2.3 on our phone? Quit being a PR for Virgin Mobile. You're being ridiculous. We have problems and either we deal with it or we don't. Quit blaming it on user error. Everything in these phones are hard-coded and we have NO way to alter the radio hardware. It just SOFTWARE turns off 3g and goes to 1x or totally shuts off data entirely and SOMETIMES a simple toggle fixes it, and sometimes it doesn't. Quit making us sound like total idiots. It's getting old. I have no battery managing apps on my phone. and Network app and my 2G/3G App weren't on my phon e before this whole shevang.. and again they are shortcuts to switches eg 2g/3g data switch, and network - Data on in 3G or on in 1X or not at all,
nothing more nothing less. Leave us alone.
and again my witnesses say it's the network - 3 different VM phones same area, (like next to each other?! ) same outages, same up time and one is not a 3G.
But that is USER created, and its not VM's problem, per Leslie Ann....
Originally Posted by Leslie Ann
I think some of you still don't get it.
Problem 2. The phone is not reconnecting AFTER a data loss or overload. THIS is user created.
Don't expect a fix for #2 anytime soon, if ever. It's not their problem. Those settings were probably hidden for a reason.
I'm causing my phone to drop the 3M connection by using the phone to call, text and occasionally get on the Internet for 2-3 min.? Turning the phone on, raising the volume and hitting activate are the only settings I've messed with. I've only had the phone for 2 weeks and this has been a problem since the first day, the moment I turned the phone on. I don't use any of the apps already on the phone and I don't know how to add apps., so that's not the problem. I'm confused.
jntdroid
Android Enthusiast
Leslie Ann - I'm not trying to be argumentative, but if I recall (my wife still has the phone, but I moved back to VZW b/c of this issue), when the V loses it's connection, it still shows 3G, correct?
Every network has issues, every phone loses it's 3G connection from time to time (albeit typically not this frequently). I've owned 6 different smartphones over the past 2.5 years - on Verizon, AT&T, and Virgin - including the Droid, Incredible, and X... I've hacked the Android phones to pieces and I'm extremely familiar with the structure and "inner workings" of the Android OS. I've never seen a phone that continued to show it was connected, when it actually wasn't.
I don't know if it's something in the framework-res.apk, which could be as simple as the "3G" image getting stuck. But regardless, even if there's something in how VM is communicating with the phone when it disconnects, there is definitely something wrong in the phone itself. [edit: inherent in the phone, not user-caused]
Every network has issues, every phone loses it's 3G connection from time to time (albeit typically not this frequently). I've owned 6 different smartphones over the past 2.5 years - on Verizon, AT&T, and Virgin - including the Droid, Incredible, and X... I've hacked the Android phones to pieces and I'm extremely familiar with the structure and "inner workings" of the Android OS. I've never seen a phone that continued to show it was connected, when it actually wasn't.
I don't know if it's something in the framework-res.apk, which could be as simple as the "3G" image getting stuck. But regardless, even if there's something in how VM is communicating with the phone when it disconnects, there is definitely something wrong in the phone itself. [edit: inherent in the phone, not user-caused]
ChefRd2000
Lurker
Mine did drop connection "out of the box" also. Only using built in apps. Phone and text worked....nothing else did. Tried ALL these fixes.... Problem remains. Sometimes an airplane toggle....some times a reboot...and sometimes like last night you just have to wait it out ( bout 6 hours ) . In my thought... It's just something you need to love or leave....or wait for a fix from VM.
ron scubadiver
Android Enthusiast
What I have found over the last two days 5PM 3G outages that my phone does not get back to normal by itself. The 3G icon appears, but no connection to the internet.
To restore it I run the activate app and get a fail message, then cycle airplane mode on and off. That gets things back to normal. If this does not get better soon, mine is going back to Best Buy.
Also, I did a factory restore this morning. The only thing I saved was the contacts.
To restore it I run the activate app and get a fail message, then cycle airplane mode on and off. That gets things back to normal. If this does not get better soon, mine is going back to Best Buy.
Also, I did a factory restore this morning. The only thing I saved was the contacts.
jntdroid
Android Enthusiast
Yeah that seems to be the crux of the issue. Nobody is surprised that Virgin's network sucks and we can't keep a 3G connection very well during busy times. Whether or not you think that's ok or not, given how cheap the service is, is a whole other thread. But the fact that the phones continue to show a connection, falsely, and then are unable to grab it back again, is not right.
lynx2cross
Newbie
Ok bashing Leslie Ann isn't necessary, she offered up the experience she had with the phone and the methods she tried to fix it and shared that information in hopes that it could help other people. It is apparent that what worked for her is not working for everybody else, and if there is a problem with the phone itself VM is not admitting to that because the answer I always get from them is that it is not the phone but problems on the network and they are working on a fix. Question is whether or not they are telling us the truth. I wouldn't imagine they would admit to the phone being defective because they would have to do a massive recall and for a prepaid cell phone company the cost of that would be astronomical.
ron scubadiver
Android Enthusiast
I am starting to think that $25 per month smartphone service is in that category of if it sounds too good to be true, it probably is. Reduced performance on 3G during busy times is one thing, no 3G service is another.
lou61166
Android Enthusiast
It's not a question of bashing her for trying to help it was her statement of saying it was users fault,when clearly it is either LG or VM's fault.when you have a very bad experience with dropped 3g and having to restore it with user input the last thing you need is someone telling you it's your fault,as for a recall for a non fixable issue,that would be LG's lose not VM.
lynx2cross
Newbie
You are absolutely right, I agree that this is not a user created problem and I would have to say that Leslie Ann was wrong to accuse people of causing these issues. Let's just hope a fix is around the corner.
In the meantime, I have wiped my phone again after having several drops and so far so good. I have re-installed many of the applications I was using previously except for any battery saving applications, Quicksettings, and the Lookout security application. So far so good. I read somewhere that Lookout was causing some people to have connection issues so I'm going to test that theory and leave it off my phone and see how things go. If I can go a few days with no problems I will install Quicksettings and see how that goes, process of elimination seems to be the game if we are still assuming that a application is causing the phone not to automatically reconnect to 3G.
Leslie Ann
Android Expert
They may have made some changes to it, my understanding was that it was doing the same thing, my info could be wrong on that app though. You are using a beta, with new features, so that may be it.
If yours is working fine and reconnecting that's a good thing as it helps narrow down the issue.
Since yours IS reconnecting, how about being a brave one and try installing the Network app or trying the *#*#4636#*#* (switch to 1x) and see if you can recreate the failure to reconnect (you may need to remove Juice Defender to be sure that it's not reconnecting the phone).
You are in a perfect position to verify some of this.
oishimitzu
Lurker
Quick question: Does anyone know of anywhere online to check if Virgin Mobile is having one of their frequent "nationwide outages"? Yesterday I was trying some stuff that seemed to be working, but then the issue returned and I thought it had failed. Then I find out a few minutes ago VM was having an outage. It seems like every time someone actually talks to someone at VM they say there is a massive outage that is the cause of the problem, but that they are working diligently to repair the problem. If we are going to be trying fixes or process of elimination to find problem apps, it would be a good idea to know if there is already a known outage.
Leslie Ann
Android Expert
2.3? How about WITH Cyanogenmod?
[ROM] aospCMod | AOSP 2.3.3 / CM7 (Gingerbread) [03/19/2011] - Android Forums
and Zefie's CM7 for the Optimus V (Current: 03012011) - Android Forums
Both are Gingerbread roms for the Optimus V.
I never said we don't have an issue, I never excused VM from drop issues to begin with. There is a problem on the network, but your phone SHOULD auto-reconnect when it recovers the signal.
No way to alter the radio?
What do you think changing those settings do?
That setting is EXACTLY where the problem supposedly lies. The theory is that the menu entries are coded wrong and all of these apps are accessing that menu or the same settings. I didn't come up with the theory, someone well ahead of me in terms of android knowledge did. I wish I could find the post, but I haven't been able to, it may have been someone at XDA.
You have no battery managing aps installed, but clearly you know what menu/trick I was referring to, and let me guess, you've used it. You now have to toggle, because your radio is not properly going back to the correct 3g setting.
If you don't think there is a possible fix, why are you here? If you don't want to hear what I am saying, don't read the thread.
Yes.
I wasn't saying people do it on purpose, it's something you may have unknowingly installed that triggered the issue.
I think a few of you took things a little too literal and personal.
lynx2cross
Newbie
The "massive outage" excuse is getting old. Now whenever you call to complain this is what they tell you, but if you toggle your data or restart the phone then it reconnects so which is is, outage or the phone not reconnecting on its own as it should. I just had to use the activate button because my phone lost connection and did not auto reconnect this after a complete wipe with no network type of apps installed. But this did occur after playing Angry Birds, now I don't know if that would have anything to do with it but it was fine up until that point.
digvelouria
Lurker
I hard reset my phone thursday, made sure not to download any apps that would mess with the radio (left it at factory settings for a couple days) and was still running into the problem of not being able to automatically reconnect once signal dropped (this is at any time, regardless of these "massive outages" happening).
I followed every step outlined at the beginning of this thread using *#*#4636#*#*, and while my time without signal has gone down to 1%, I'm still experiencing problems where once my phone loses a signal, it stays lost until I physically reactivate it or toggle wifi.
Losing a signal is one problem, which is network-related and something Virgin needs to fix, but I'm guessing not being able to reconnect is a problem with 1) the operating system, 2) the phone itself, or 3) Virgin customers simply are not priority with the Sprint network. I'm not a tech-minded person at all, so does anyone have any theories? It sounds like so many people have this problem specifically (not being able to reconnect even when there's clearly a signal), and it doesn't seem like Virgin's going to offer up insights anytime soon.
I followed every step outlined at the beginning of this thread using *#*#4636#*#*, and while my time without signal has gone down to 1%, I'm still experiencing problems where once my phone loses a signal, it stays lost until I physically reactivate it or toggle wifi.
Losing a signal is one problem, which is network-related and something Virgin needs to fix, but I'm guessing not being able to reconnect is a problem with 1) the operating system, 2) the phone itself, or 3) Virgin customers simply are not priority with the Sprint network. I'm not a tech-minded person at all, so does anyone have any theories? It sounds like so many people have this problem specifically (not being able to reconnect even when there's clearly a signal), and it doesn't seem like Virgin's going to offer up insights anytime soon.
lynx2cross
Newbie
If I am correct using 4636 trick is not recommended and it part of the problem, if we are going off of Leslie Anne's theory, (correct me if I'm wrong).
Alrighty then. Moving on...
lou61166
Android Enthusiast
This still does not explain,why people are buying these phones taking them home activating not installing any Apps and experiencing drops and not being able to reconnect without user input,you keep saying something someone installed,and you keep talking about Roms for rooted phones,most people looking for answers,dont care about hacking a phone,installing bugged roms and trying to get answers how to fix it,when they clearly have no understanding of what they are doing,in the first place,where i think the problem lies is in the firmware,seeing it's a radio chip issue,and not an OS Kernal issue,until either LG or Virgin mobile offer a flash fix of the firmware not the os this problem will continue intermittent or not,i appreciate your input,but your theories have no base and probably will not help new users with these issues,just saying, my opinion.