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3uk recommend a software roll back!!

J

jaybo1973

Android Expert
Hi all

I have had issues from day one with a poor signal and have posted about it in previous posts.

I was called back from 3 customer services last night and after a lengthy chat about where it was happening etc, he recommended rolling back my software to 1.22.771.1. I am on the latest 2.10.45.2. I told him that I did not want to do this. I am going to Leeds at the weekend and told him I would check the signal strength during the journey and in leeds as it could be a local issue.

My phone is unbranded from CPW so cant understand why he mentioned maybe sending me a different phone or money off my tariff if the issue could not be resolved? This is not an option as I chose phone over network. I didnt go with 3 for any other reason.

I guess I am asking for advice rather than just ranting :(
 
A question for someone else to answer; can non rooted users flash radio updates if signed? If so this may help
 
Very odd they suggest that, especially as 3 release Froyo to branded phones any day now....

Shouldn't have any signal issues in Leeds City Centre though.
 
JsT said:
Very odd they suggest that, especially as 3 release Froyo to branded phones any day now....

Shouldn't have any signal issues in Leeds City Centre though.
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Are you yet another one of us from Leeds?
 
If you're on an unbranded Desire why on earth do you wanna go on the 3 ROM? chances are the radio will be the same as the ROM you're already on...
 
Actually, I did hear someone on a bus in Leeds on the phone to 3 asking if they can get out of their contract due to bad signal. Unfortunately I didn't hear how it played out.

Probably shouldn't have posted it really.

What sort of bars?
 
danfrance said:
Actually, I did hear someone on a bus in Leeds on the phone to 3 asking if they can get out of their contract due to bad signal. Unfortunately I didn't hear how it played out.

Probably shouldn't have posted it really.

What sort of bars?
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The 3 guy did say to me that they didn't want to loose my custom so who knows?

the type you drink beer in :)
 
North Bar on North Street (also called High Briggate or something).. It has loads of European beers there. Some nice stuff. Its small, but vibrant. Won loads of awards.
 
Did they explain why you should roll back the software. I would think its just an excuse.

Also Im not too sure its that easy to go back to an old version of software and cant see why it would make blind bit of difference.

3UK have had a bit of a habit of not ringing me back and fobbing me off on the phone.

I would check up on the 3UK coverage for where you are and if its good then ring up CPW and get another phone or change networks citing this add..Coverage Guarantee - Carphone Warehouse Help

Steve
 
danfrance said:
North Bar on North Street (also called High Briggate or something).. It has loads of European beers there. Some nice stuff. Its small, but vibrant. Won loads of awards.
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Mojo is good too. I work literally round the corner from North Bar, if you don't get a signal outside there you are in trouble.
 
stevethemook said:
Did they explain why you should roll back the software. I would think its just an excuse.

Also Im not too sure its that easy to go back to an old version of software and cant see why it would make blind bit of difference.

3UK have had a bit of a habit of not ringing me back and fobbing me off on the phone.

I would check up on the 3UK coverage for where you are and if its good then ring up CPW and get another phone or change networks citing this add..Coverage Guarantee - Carphone Warehouse Help

Steve
Click to expand...

They said that the radio is guaranteed. I won't be doing it
 
JsT said:
Mojo is good too. I work literally round the corner from North Bar, if you don't get a signal outside there you are in trouble.
Click to expand...

MoJo,.great when it is empty - awful when its full ;)

I like the reform though, couple of doors down.
 
stevethemook said:
Did they explain why you should roll back the software. I would think its just an excuse.

Also Im not too sure its that easy to go back to an old version of software and cant see why it would make blind bit of difference.

3UK have had a bit of a habit of not ringing me back and fobbing me off on the phone.

I would check up on the 3UK coverage for where you are and if its good then ring up CPW and get another phone or change networks citing this add..Coverage Guarantee - Carphone Warehouse Help

Steve
Click to expand...

Looks like I have left it too long. It says within 14 days :(
 
So it should be. The whole of city centre has excellent coverage, except the basement in my offices....
 
JsT said:
So it should be. The whole of city centre has excellent coverage, except the basement in my offices....
Click to expand...

A few shops were bit poor but on the whole... I have an app that checks signal strength with a max of 29. 25 here, about 5 at home
 
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