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FYI - ~48 feet is not accurate for GPS.

I went through all the reasonable channels to get this problem fixed. (I had to laugh because AT&T told there was no GPS in the Captivate at one point).
Be sure to let us know how it turns out. Unfortunately the BBB doesn't really have any teeth but who knows.I tried a different route and filed a formal complaint against AT&T and Samsung with the Better Business Bureau. They accepted my case today and gave AT&T 30 days to answer.
I went through all the reasonable channels to get this problem fixed. (I had to laugh because AT&T told there was no GPS in the Captivate at one point).
I tried a different route and filed a formal complaint against AT&T and Samsung with the Better Business Bureau. They accepted my case today and gave AT&T 30 days to answer. I'm not sure what happens after that but I figure if enough of us complain through legitimate channels, maybe some will take notice. It takes about 10 mins to file the complaint depending on how fast you type.
Here is the link:
United States and Canada BBB Consumer and Business Reviews, Reports, Ratings, Complaints and Accredited Business Listings
Well, they've taken "GPS" off as a list of features if you look the phone up on AT&T's website. Best Buy has done the same thing.
I dont know about AT&T or Best Buy, but Sammy lists the phone as having "GPS capability" right on their website. I also have the original box that lists GPS on the back.
BBB seemed to be a good logical first step. I have had it with complaining to AT&T and Samsung only to receive quite possibly the world's worst customer service. If this one does not work, I will try something else. I have to say, I am suprised that a class action suit hasn't been filed by now. To me, this is a much bigger problem than Apple's "attennagate".
I have to say, I am suprised that a class action suit hasn't been filed by now. To me, this is a much bigger problem than Apple's "attennagate".
To me, this is a much bigger problem than Apple's "attennagate".
What does the official us patent say for the galaxy s line of smartphones?

It's amazing to me that this issue affects the Captivate, Fascinate, Vibrant and other version of the Galaxy S including international versions and Samsung still hasn't stepped up to the plate.