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Help Android File Transfer on Mac can't access micro SD on Moto G3

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Android Question

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Android File Transfer is successfully accessing internal storage and device is set to 'USB for file transfer'. However, the 'Sandisk SD card' section of AFT is blank. It recognises that I have only 511 MB available but there are no actual files visible for me to transfer to Mac. How can I access my SD card files?
 
If the device had a file hiding malware(*) they wouldn't be able to see files from the device either (there's no point writing malware that only affects an unusual way of viewing files). If this is just a problem when using AFT then it's not that.

(*) not virus: that's a specific type of malware and there are no true Android viruses
 
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