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Settings > About > Network is where you'll find it (at least it is on mine, running a 4.3 Sense ROM).Download an app called Network Signal Info, what does it say your dBm and asu is?
You also might be able to get this info via Settings -> About Phone -> Status (or thereabouts).
My husbands phone that I am questioning is showing -108 but everything seems to be working fine.
I'd ask why THEY don't update my phone. That's their job, not yours. If a salesdroid doesn't understand that, ask to speak with the manager. If they have incompetent managers, call corporate and ask to speak with someone who have a vague idea of how this industry works. The carrier is responsible for providing software updates to phones. Many users don't have access to computers, so how can they put that burden on the user?
Hi all, hope you can help!
Whenever I lose signal, and regain it, my One refuses to connect to the internet, stating that it's unavailable. The only way to make it work is to either remove the sim card and replace it, or turn my phone off and on.
I went into Vodafone and asked them, and they said that it means my phone isnt recognising my sim card each time; so I need to do an update via HTC software on my computer.
The only software I have for it is the Sync Manager, and I can't find on that where it would allow for an update to take place.
So can anyone help? I don't want to have to send it away to get fixed; when it seems like a silly reason to do so!
Thanks in advance,
Jenny/Disconfigured.
I happen to of been using a LG Optimus F3 for at least 6 months now and the signal strength for 4G was always fine. Just it started to decide to not want to automatically switch to 4G and I had to force it into 4G mode. So now I am with Sprint with a HTC One and its signal strength is terrible. It refuses to automatically switch into 4G as well and most of the time it doesn't even want to go into 4G mode when I force it even though my F3 happens to get 4G easily in that same spot. So what is up with that? It is connecting to the same towers as the F3 so what in the heck is wrong other than the antenna built into this HTC One is total crap compared to the much cheaper LG Optimus F3?
I doubt that is going to happen. As I got it from sprint over the phone and I don't know if they will send me a replacement. And if I end up sending it to them and they find nothing wrong with it they are going to expect me to pay the full price of the phone.
Thanks for the info. Just there is no corporate stores around close to me. Just 3rd party ones. Also I am not sure about the radio chip being bad as it works perfectly fine in a bigger area. Just not at my place. I am almost certain that it is the strength of the antenna.