I know... strange then, that Samsung engineers still use Factory Data Reset and re-flashing of firmware to solve update problems when you visit a Samsung service point. You'd think they'd know better!![]()
I'm not saying it won't solve any problem, only that it's become advice given too often.
But as to your comment about visiting a Samsung service point, it reminds me of when I used to call tech support and the person on the other end of the line would recommend things that clearly wouldn't do anything. Just because they work in tech support doesn't mean they know squat.

