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Battery problems, quirks and issues: Read first.

J

I've just downloaded widgets to turn wifi and bluetooth on/off quickly from my main screen. I'll test that over the weekend to see if there is any significant change in battery life before I make any final decisions.
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Where did you find the widgets that you downloaded to turn on/off wifi and bluteooth? Sure would be a lot easier having them on one of my screens instead of getting there through the menu
 
Where did you find the widgets that you downloaded to turn on/off wifi and bluteooth? Sure would be a lot easier having them on one of my screens instead of getting there through the menu

you can look for a toggle widget, there are a bunch for whatever function or 'quick settings' in the app store.
 
Here are more software options you can go with to curtail battery usage.

1. Timeriffic - Allows one to set the time for profiles. For example, I set my Moment to go into Airport mode "ON" at 1 am and "OFF" at 5 am. This turns off the radios - Wifi/GPS/Cellular. Ensuring that the power goes directly to charging the batteries

2. Power Manager - Allows one to set profiles based on conditions (triggers). For example when I plug it in, WiFi comes on, screen brightens, and all the other bells and whistles come on. Unplugged, WiFi goes off, screen dims etc....

Widgets would be helpful in overriding the above when you truly need the options to come on.
 
Here's my quick update: It is not a battery issue. It is a battery meter issue- which can be fixed by fully discharging your battery (till the phone dies) then plugging it in and letting it charge fully (I did my full charge overnight).
I did this full discharge/ charge TWICE (two days in a row) and now I am perfectly happy with my battery life (or meter readings- I shoud say).

BOTTOM LINE: WHEN YOU GET YOUR MOMENT, DO A FULL DISCHARGE, THEN FULL CHARGE TWICE IN A ROW AND YOU WILL BE PERFECTLY HAPPY WITH YOUR BATTERY (METER READINGS).

:):):):):)
 
Here's my quick update: It is not a battery issue. It is a battery meter issue- which can be fixed by fully discharging your battery (till the phone dies) then plugging it in and letting it charge fully (I did my full charge overnight).
I did this full discharge/ charge TWICE (two days in a row) and now I am perfectly happy with my battery life (or meter readings- I shoud say).

BOTTOM LINE: WHEN YOU GET YOUR MOMENT, DO A FULL DISCHARGE, THEN FULL CHARGE TWICE IN A ROW AND YOU WILL BE PERFECTLY HAPPY WITH YOUR BATTERY (METER READINGS).

:):):):):)
The meter was decided to be the problem rather than the battery several pages back.
 
This thread has been an eye opener. Glad to see that I was not the only one who noticed the meter being so wrong most of the time and also glad to see that after several complete drains/charges, things seem to be leveling out for most folks posting here. I am a few days into my Moment ownership and seem to be noticing improvement each day. One key thing has my attention, though... Sleep Time.

I traded my Hero for the Moment on 11-5-09. I freaked out on 11-6-09 when, after full 8 hour charge, it was dead in 3.5 hours of what I thought was mostly sleep time. I downloaded "Spare Parts" from the market and was shocked to see that my phone was not sleeping 65% of the time. My Hero would sleep an average of 85% of the time with my usage, which is the same with the moment. I don't think the initial tinkering with the phone I did can account for the fact that this phone is only sleeping 35% of the time. I was using "Advanced Task Manager" and had it running as a process to kill off apps. I am starting to think that this was actually waking my phone up to kill apps. I am testing this today and hope to have some answer. If that is not it, I will have to try to figure out what is keeping my phone awake. I also cut off the Background Data feature. I have the Advanced Task Manager Kill Widget on the desktop and just press it a few times a day now to get rid of background apps rather than letting it run all the time "hunting" apps.

Has anyone else noticed that their Moment is not sleeping like it should?

This was what was killing the Hero battery before the culprit was found and a temporary fix detailed. It involved using a different SMS app and cutting the native app notification off. I have not seen any such posts on the Moment so I don't believe this to be an issue.

I also noticed that under Settings > About Phone > Status only "Uptime" is listed and not "Sleep Time" as well. (It's there in SenseUI on the Hero) Am I missing it or is Spare Parts the only way to find out this information?
 
I just want start off by thanking the posters here who suggested draining/recharging the battery. That's exactly why I did not take my phone back yesterday for a refund.

I started off with a phone that would last, with WiFi/GPS/Bluetooth turned off, about 8 hours. I followed the advice here to run the battery dead, recharge, and repeat. I should add that a person in the Sprint store suggested not charging the phone overnight, but just long enough for the phone to get to 100%; which for me is about 3 hours. Doing that, along with the battery training, put me into a good place with this phone. I recharged it for the third time at about 1PM yesterday, and it's still at 70% after light usage now 21 hours later. I will say the addition of using a taskmanager program that enabled me to selectively kill certain programs that did not need to remain in memory also helped; this is something I did on my previous phone, the Mogul.

Anyway, thanks again. This is now 1 happy Moment user.

P.S. I like this free battery tracking program(Battery Graph (Freeware)) that records the battery state over time. Great to show the exact performance of the battery over time.
 
This thread has been an eye opener. Glad to see that I was not the only one who noticed the meter being so wrong most of the time and also glad to see that after several complete drains/charges, things seem to be leveling out for most folks posting here. I am a few days into my Moment ownership and seem to be noticing improvement each day. One key thing has my attention, though... Sleep Time.

I traded my Hero for the Moment on 11-5-09. I freaked out on 11-6-09 when, after full 8 hour charge, it was dead in 3.5 hours of what I thought was mostly sleep time. I downloaded "Spare Parts" from the market and was shocked to see that my phone was not sleeping 65% of the time. My Hero would sleep an average of 85% of the time with my usage, which is the same with the moment. I don't think the initial tinkering with the phone I did can account for the fact that this phone is only sleeping 35% of the time. I was using "Advanced Task Manager" and had it running as a process to kill off apps. I am starting to think that this was actually waking my phone up to kill apps. I am testing this today and hope to have some answer. If that is not it, I will have to try to figure out what is keeping my phone awake. I also cut off the Background Data feature. I have the Advanced Task Manager Kill Widget on the desktop and just press it a few times a day now to get rid of background apps rather than letting it run all the time "hunting" apps.

Has anyone else noticed that their Moment is not sleeping like it should?

This was what was killing the Hero battery before the culprit was found and a temporary fix detailed. It involved using a different SMS app and cutting the native app notification off. I have not seen any such posts on the Moment so I don't believe this to be an issue.

I also noticed that under Settings > About Phone > Status only "Uptime" is listed and not "Sleep Time" as well. (It's there in SenseUI on the Hero) Am I missing it or is Spare Parts the only way to find out this information?


The big offender I noticed on the Samsung moment was the weather channel app for me. I think I may have defaulted it to find my location via GPS, and where I work is deep in a huge building that does not really work for GPS locations.. so the phone would constantly be hitting it up. Once I changed weather channel to just show my area by name.. the battery is now lasting for 24 hours (after discharging it entirely a copule times).

I havent really noticed a problem with it not sleeping when it should though.
 
This has been great I was worried about the battery too but this has helped. I have one other problem if anyone has any thoughts. When I charge my Moment for long periods of time it freezes on me. I have to take the battery out and put it back in and turn it on...and it only is charged to the point that it froze. Anyone else have this problem?
 
The battery gauge on my Instinct was also not accurate either and the Moment continues this fine Samsung tradition. That being said I'm getting a full days worth of battery life with lots of calling. I'm also using the other features of the phone alot more because the higher speed processor makes the phone a pleasure to use. The quality of the YouTube videos is especially good. The guy at the Sprint store recommended the "taskiller" app and I use it everytime I turn off the phone. Also when you first get the phone, run down the battery as low as you can and then charge it up until "battery fully charged" is displayed. The battery comes only lightly charged and my have some "memory" on it. Also so far no "freezing up" problems requiring battery removal to reboot. I also plug it in to the charger at night and unplug in the morning with no deterimental effects noted. I tried the Pre and the Hero before getting the Moment. This is the one that I'm keeping. I find it easiest and least frustrating to use.
 
This has been great I was worried about the battery too but this has helped. I have one other problem if anyone has any thoughts. When I charge my Moment for long periods of time it freezes on me. I have to take the battery out and put it back in and turn it on...and it only is charged to the point that it froze. Anyone else have this problem?

Nope, haven't had that problem.

One key thing has my attention, though... Sleep Time.

I downloaded "Spare Parts" from the market and was shocked to see that my phone was not sleeping 65% of the time. My Hero would sleep an average of 85% of the time with my usage, which is the same with the moment. I don't think the initial tinkering with the phone I did can account for the fact that this phone is only sleeping 35% of the time. I was using "Advanced Task Manager" and had it running as a process to kill off apps. I am starting to think that this was actually waking my phone up to kill apps. I am testing this today and hope to have some answer. If that is not it, I will have to try to figure out what is keeping my phone awake. I also cut off the Background Data feature. I have the Advanced Task Manager Kill Widget on the desktop and just press it a few times a day now to get rid of background apps rather than letting it run all the time "hunting" apps.

Has anyone else noticed that their Moment is not sleeping like it should?

I didn't test my phone early on for sleep. Although, currently, it is awake 21% of the time with the screen on 13.6% of the time. That seems reasonable to me. But, since I have owned the phone, it has been awake 54% of the time with the screen on 20% of the time. It looks like, early on, the phone was awake a lot while it was in my pocket. That would explain the reason it ran warm. Advanced Task Manager helped a lot in this area

I also noticed that the phone would run warm when in airplane mode and would have an alert notifying that there was no network available. Seems stupid that the phone would keep letting me know that it can't find a network when I made it go into airplane mode. I have not solved this staying awake problem yet.
 
glad everyone is posting their experiences...otherwise I think we would all be running to the store complaining of defective battery.

Still I have done the full discharge till it dies, and then full overnight recharge 2 times in a row. I still am not loving battery life...unplugged from charger at 8 a.m. this morning and down to 5% by 3 p.m. Wifi off, Weather widget removed from page...GPS and 3G on. This was very light use...a few emails, no streaming of any kind...google maps GPS for maybe 5 minutes and the screen being off most of the time. Perhaps 25 minutes of phone calls, and 20 minutes or so on the web.

The Problem is even if the phone has a lot more battery - and based on what I have tried in the past, I believe it does - once it gets to 5% it starts doing all sorts of annoying things like restricting the camera, dimming the screen and not lighting the buttons on the front of the screen etc. To be clear while I know the meter is innacurate, this procedure does not seem to be changing the way my meter works. Perhaps I really do have a bad unit?? Wanted to share my experiences in case others did not find that the "fix" worked for them either.
 
I'm also having an issue with the battery. Actually, I already went to the store to exchange it because the very first day with no 3rd party apps installed yet it drained in less than 4 hours.

Today it lasted less than 6 hours with about 1 hour on WiFi, 0 calls and the Weather widget NOT on my HOME screens.

I know someone claimed that this is a software issue and not an actual battery, and I have yet to try the full drainage, but the reality is that for me less than a day with mild usage is unacceptable; regardless of what the meter actually shows.

One thing I did noticed is that when I am running TaskManager (free from the market) the process com.carrieriq.iqagent.service is constantly running using over 13000k of mem and cpu% ranges from 50%-90% without having any other app running.

Anyone else noticed this?

Cheers,
A.
 
Use WiFi whenever possible for data if you are looking for battery life. Data often takes more power than a phone call when it is active and WiFi is but a fraction of that. At home and at work I don't use EVDO if I can help it.
 
I'm also having an issue with the battery. Actually, I already went to the store to exchange it because the very first day with no 3rd party apps installed yet it drained in less than 4 hours.

Today it lasted less than 6 hours with about 1 hour on WiFi, 0 calls and the Weather widget NOT on my HOME screens.

I know someone claimed that this is a software issue and not an actual battery, and I have yet to try the full drainage, but the reality is that for me less than a day with mild usage is unacceptable; regardless of what the meter actually shows.

One thing I did noticed is that when I am running TaskManager (free from the market) the process com.carrieriq.iqagent.service is constantly running using over 13000k of mem and cpu% ranges from 50%-90% without having any other app running.

Anyone else noticed this?

Cheers,
A.

4 pages of this thread behind your post show you haven't read very much.

Your battery is going to suck on the first charge, and the meter is going to be wrong on the first few charges. It isn't a problem with the battery, and it isn't "unacceptable". It is annoying, and maybe avoidable, but Li-ion batteries have to be 'trained' anyway. You probably didn't notice on some older phones because they
a) were regular phones with uptimes of nearly a week
b) weren't as technologically advanced as these android phones

I urge you to steel yourself, get some patience, and read through this thread and you will understand why the battery is doing what it's doing.
 
...I have yet to try the full drainage...

You need to do it. I've had my phone off the charger for 8 hours of what I would call normal usage (WiFi, GPS, Bluetooth all on) and it is saying 50%. That's with the Weather widget and texting all day.
 
As a follow-up to my earlier post on phone sleep time. I cut off my task manager, gps, background date and a few other things. I unplugged my phone at 1:50pm today. It is now 4:45PM and my battery is at 30%. I made 1 5min phone call and sent 1 text. I also opened this thread in the browser to follow-up. outside of that, the screen has been off and it has been relaxing on my desk here at work.

My spare parts shows my phone has been active for 99% of the 3 hrs it has been off the charger. So, it has slept for 1% of the time? I can only imagine Spare Parts is just wrong but this much drain on my battery in this short a period of time is unacceptable. I want to love this phone but I am becoming more and more concerned. I should not have to go through and disable half the features and apps on a phone to get through 10 hrs of a day. My Hero had 2 times the battery life and it had a known battery issue.

I am going to apply the same fix I did on the Hero to see if that makes a difference. I am also loading Advanced Task Manager back up to hunt and kill off apps that are not active.

I'll follow up again tomorrow.
 
Right now I have done all the basic changes listed in this thread so far, and currently I have GPS on, and do intermittent internet and phone use (including a 45 min call last night).

The phone has been off of the charger since 10am yesterday, and has been at 15% all day today. I've sent 60 texts, checked FARK.com, streamed 3 youtube videos each 6+ mins long, checked email, played with GPS Status, updated Twitter 5 times, checked voicemail, taken 2 pictures (and uploaded them to Facebook), and had two schedule alarms go off. Still not dead.

I'm going to keep it running until it powers itself down, and then do it all over again. It's been up for so long the Battery graph doesn't even go back far enough to show when it had 100% charge.
 
I'm also having an issue with the battery. Actually, I already went to the store to exchange it because the very first day with no 3rd party apps installed yet it drained in less than 4 hours.

Today it lasted less than 6 hours with about 1 hour on WiFi, 0 calls and the Weather widget NOT on my HOME screens.

I know someone claimed that this is a software issue and not an actual battery, and I have yet to try the full drainage, but the reality is that for me less than a day with mild usage is unacceptable; regardless of what the meter actually shows.

One thing I did noticed is that when I am running TaskManager (free from the market) the process com.carrieriq.iqagent.service is constantly running using over 13000k of mem and cpu% ranges from 50%-90% without having any other app running.

Anyone else noticed this?

Cheers,
A.

Yes, Artie. I am seeing this too. Right now, Spare parts shows "Time spent without sleeping: 3hrs, 27mins. (99.7%). My phone has been off charger 3hrs 28mins.
 
It seems like we are all having issues that fall into one or more of these categories:

1) The battery needs conditioning (cured by fully draining the battery and then fully charging it, several times)

2) The battery meter is poorly designed. Only a software update or patch will solve this. This would probably be resolved sooner if we only had a way to root the Moment.

3) The phone is not sleeping. This can mostly be corrected by changing the software settings and closing the offending programs. The Palm Pre that I had, would suck the battery dry in two hours when I forgot to close many programs. The Androids are doing the same thing. It is too bad that the Advanced Task Manager doesn't kill the designated tasks automatically when the "Red" power off button is pressed. I often forget to close the apps until my leg heats up from the hot phone. By then, the phone needs a recharge.

I would advise, don't get too frustrated with the Moment, the issues are in the process of being resolved (work arounds).
 
I would advise, don't get too frustrated with the Moment, the issues are in the process of being resolved (work arounds).

I am curious more than frustrated. The hardware on this phone is way too good to give up. I just want to find the fix to my sleep issue.

I am installing Handcent SMS and disabling the native sms app. This was the fix for the Hero so i am gonna give it a try and post my findings later.
 
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