black screen on phone calls

[Drognar]

I've noticed when I make a phone calls, the screen shortly times out and goes black, its really annoying, I often have to shake my phone to see anything, any way to permanently keep the screen on? I hate this.

 

[mdeblaz]

the blank screen while in a call has been increasing for me lately. It's as if the sensor is malfunctioning... most of the time the only way I can get the screen back on is to hit the End button... which, go figure, Ends the call... Extremely annoying when I'm in a call center menu and can't access the number pad.

 

[Podivin]

Make sure the area above the sensor (top left as you're looking at the phone) is CLEAN.
Also, pressing one of the volume buttons should help to un-blank the screen.

 

[Shnuddy]

Make sure the area above the sensor (top left as you're looking at the phone) is CLEAN.
Also, pressing one of the volume buttons should help to un-blank the screen.

Or the trackball

 

[mdeblaz]

I'll try the other buttons again... my screen is always clean and don't have a screen protector. It's also random that this happens.

 

[Boulder257]

Same problem here and it only recently started. It goes away after I do a battery pull, but only for a few days. Then it reappears. I can only suggest the battery pull to avoid it for awhile.

 

[Drognar]

Or the trackball

no luck with that actually, my sensor is definetly clean, I think increasing the volume might help, but shaking always works too.

 

[Blizzard]

Mine started doing the same thing 2 days ago.

I love the Eris, but as a phone it stinks. Nowhere near as good as my Dare.