John_Jones
Newbie
Well i am sorry it as come to this i have had two captivates since there release... My first got bricked up by the software update from AT@T .And the second one as of a week ago as started the dreaded switch itself off. Well i contacted the warranty dept for the second time and the answer was yes we will replace it with a Referbished one.. Well i payed for the phone so they should replace it with a new one, All the proplems i have read about these phones on this forum and others is the phone as proplems that need to be sorted out ASAP. Like we are all not made of money to either keep replacing the phone, or sevices we pay for that dont work right like sending picture messages loosing conactivaty to the internet.. I am not knocking the phone its the support they dont seem to know what they are doing.. I am sick of ringing at@t on trying to get the phone sorted out, Sometimes i have been on the phone with them for 4 to 5 hours trying to get the phone working.. So anyway i shall be putting my captivate to sleep soon lol.. As i shall be going back to motorola as soon as they release the new Motorola ATRIX 4g... witch is supossed to be released soon.......

(hopefully, finally... stupid at&t..)

