Caller ID shows wrong name

[davidgoerndt66]

When I call someone, caller ID shows another name that's not mine. Any ideas?

 

[ad2435]

When I call someone, caller ID shows another name that's not mine. Any ideas?

I once had a problem with the number not showing up at all and i checked out:

settings
call
additional settings
caller id

I have mine set to show number.

 

[davidgoerndt66]

Caller ID shows the correct number and not my name name, Caller ID displays an incorrect name. There's no way to set the correct name from the phone. It look like I'll have to contact AT&T to correct it,

 

[Mr. Ed]

Are you on a family plan or a newly activated number?

Our account had my wife's name on all of the lines. A quick stop by an att store and they fixed it right up

 

[davidgoerndt66]

I have a newly activated number. I talked to ATT support and they are going to contact other carriers with the correct name. I found out that some of the smaller carriers don't update their ID database very often, so the name that shows up may never get corrected unless I call the carrier and ask them to update.