Just updated the wifes phone a few hours ago. Piece of cake. So I've updated/configured 2 phones in about 20 mins each and I completely don't get why the Sprint techs couldn't figure this crap out on day one.
Because there was no installer like this available. They used completely different software to do the update. The reason it took longer to get the OTW update out was for them to develop this installer to do it at home.
	
