If your wife's phone has the latest update (Android version 2.3.6), then something about the update keeps CWM from being installed onto the phone, or rather, as soon as the phone reboots, it re-installs the android recovery back over CWM. I don't remember the exact name of the thread, but there should be one in this section stating in the title how to install CWM on 2.3.6 transform ultras. Let me if you need anything else.
EDIT: This thread was created by a very helpful member here. Hope it helps.
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