Ralphmonster
Member
To be clear, the date quoted by VZW is not a ship date. It is a "will ship by" date. As long as your phone ships by that date, there is no need to check with a CSR. You are just wasting their time.
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Date you ordered and received the phone vs. "will ship by" date
- Thread starter soleilvie
- Start date
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- Tags
- htc droid incredible
To be clear, the date quoted by VZW is not a ship date. It is a "will ship by" date. As long as your phone ships by that date, there is no need to check with a CSR. You are just wasting their time.
I imagine everyone gets the weekend off, as it's not like these warehouses are retail establishments or services. They deserve their Saturdays and Sundays off as much as the rest of us.
Also, keep in mind that the lag here is due to the Samsung AMOLED screens supply. They have to get them to HTC, who manufacture the phone to get them to Verizon, who in turn sell them directly to the customer. It isn't one single assembly line. We can probably assume that HTC waits for batches of AMOLEDs to arrive, and ships their phones in batches to Verizon. The current spate of deliveries from Verizon could just be the latest batch, and may taper off soon. So, I think it's optimistic to anticipate 5/20 orders no earlier than the week after next.
I'm not trying to be a downer or anything, just being realistic, so we don't get too overly anxious when the end is not quite in sight.
to everyone else, though, grats on the new phone!
I Just hope mine arrives before the 30 day trial period. If it doesnt heads will roll. I ordered mine at a corp store on the 22nd. The money was pulled from my account on the 24th. I was told mine would come in around the 14th. I hope it holds true and doesnt get pushed back later. Can we check it online to see if its proccessing? Or should i just assume that corprate was full of it and be happy if it gets here by the end of june haha.
All i have to say is this phone better be worth it or its going on ebay.
All i have to say is this phone better be worth it or its going on ebay.
contagous
Android Expert
I might be wrong, but im pretty sure the 30 day trial period doesn't start till receive the actual phone...
Mizmimi
Well-Known Member
Yay! Something I know about! lol I asked when I went into the store to look at screen protectors, and was told that the 30 day trial does not start until the minute you ACTIVATE the phone. If it didn't there would be a whole lot of 'Off with their heads'! lol
your 30 days doesn't start till you activate it trust me been there 10 years 12 phones i know for sure
contagous
Android Expert
What if you decide not to activate it :S... I thought it was from the date you received it...
you have like 7 days to activate it or they will charge you a certain amount
contagous
Android Expert
ok Thanks for clearing that up :0
Mizmimi
Well-Known Member
You have 7 days I think as well. If you don't activate it by then, they can charge full price for the phone as you breached the new service agreement. I think the only time you don't have to activate it within that time is if you bought it out of contract and paid full price.
midnightcobra1009
Newbie
Ordered on 5/13, got an e-mail confirmation that I was waiting on that said it was shipped TODAY, so hopefully this time tomorrow I will be using my Droid Incredible... Yay Me!
ugadawg13
Newbie
Oh god! My family received all new phones, but we were waiting to activate them until the Incredible came in. We upgraded from Alltel to Verizon, so we couldn't transfer our contacts with the app so we were going to take them all at once to our local Verizon store. I hope they don't charge us.
Thats good to know on the trial. I'm trying to figure out when the ordered was processed but no luck finding anything on the verizon site. Might call the corp store tomorrow.
I hope everyone has a good holiday weekend including those at verizon/htc/samsung and everyone involved. We all have family and friends to see and family members lost to remember as well as our troops current and those who have passed.
I hope everyone has a good holiday weekend including those at verizon/htc/samsung and everyone involved. We all have family and friends to see and family members lost to remember as well as our troops current and those who have passed.
irishpride
Android Enthusiast
I ordered my replacement(dust under the screen) on the 19th and the ship by date is 6/7. Hopefully it comes sooner, maybe the same day we get root!
Received this email today...
Dear Valued Customer,
Thank you for contacting Verizon Wireless. I apologize for the inconvenience with this order. All orders placed on 05/17 will be shipped on 06/07/2010. If you have any further concerns please contact our Telesales team at 800-666-9639 Monday-Friday 7am-10pm Saturday 8am-9pm Sunday 9am-6pm. We appreciate your business.
Thank you for using Verizon Wireless products and services. We appreciate your business.
Order Processing Team
I hope they are just giving the worst case scenario but oh well just have to wait and see. When I did order the Dinc the website said ship by 6/1.
Dear Valued Customer,
Thank you for contacting Verizon Wireless. I apologize for the inconvenience with this order. All orders placed on 05/17 will be shipped on 06/07/2010. If you have any further concerns please contact our Telesales team at 800-666-9639 Monday-Friday 7am-10pm Saturday 8am-9pm Sunday 9am-6pm. We appreciate your business.
Thank you for using Verizon Wireless products and services. We appreciate your business.
Order Processing Team
I hope they are just giving the worst case scenario but oh well just have to wait and see. When I did order the Dinc the website said ship by 6/1.
I have a feeling yours will ship Tuesday. For most people it's been about two weeks till a ship date while VZW has been promising about 3 weeks.
I also got the same email. hope its sooner than later!
Mizmimi
Well-Known Member
You should be ok. Its my understanding that if your new to Verizon, your contract doesn't start until you activate the phone. =)
"Thank you for contacting Verizon Wireless through our website. My name is Nicholas and resolving your issue is my top priority. It is with great pleasure that I can assist with your request to receive your order number for the recently purchased device. I can recognize the importance in obtaining the shipment information for the wireless account. As such, I'm eager to assist with all of your concerns today.
Mr. XXXXXXXX, per review of your account, I'm able to confirm the order for the Droid incredible. The order number for the device is the following: 100XXXX. Based on the high-demand, the phone is currently on back-order and will ship out after 6 / 8 / 2010. I apologize for any inconvenience this may cause."
I ordered on the 20th, order processed on the 22nd over the phone.
Mr. XXXXXXXX, per review of your account, I'm able to confirm the order for the Droid incredible. The order number for the device is the following: 100XXXX. Based on the high-demand, the phone is currently on back-order and will ship out after 6 / 8 / 2010. I apologize for any inconvenience this may cause."
I ordered on the 20th, order processed on the 22nd over the phone.
webflunkie
Newbie
First phone received on 5/26 failed. Went to VZW Store yesterday 5/27 replacement to be delivered today by 3pm.
The first phone (originally ordered on 5/10) charged fine the first time. I was able to enjoy playing with the phone, and setting things up. When the battery was drained, I plugged it in to charge and went to bed. When I woke up, the charging status led was not lit. The phone would not boot. So, first phone lasted less than 24 hours. It must have been a Monday or Friday build... hopefully I get a phone built on Wednesday.
The first phone (originally ordered on 5/10) charged fine the first time. I was able to enjoy playing with the phone, and setting things up. When the battery was drained, I plugged it in to charge and went to bed. When I woke up, the charging status led was not lit. The phone would not boot. So, first phone lasted less than 24 hours. It must have been a Monday or Friday build... hopefully I get a phone built on Wednesday.
Homan13PSU
Android Enthusiast
Ordered 5/12, phone arrives today!
