I'm having an awful time w/my Eris when it comes to picking up calls and an even worse time dialing out. Everything is delayed after pressing keys. This morning I went to dial someone and when it didn't dial I set the phone down to use my office phone and then out of the corner of my eye I see it was calling the person. Once I had the person on the phone w/in a minute my cheek (I'm assuming) ended the call. So the screen was in the call history list so I pressed his name again to call and it called the next person below on the list. It was probably adding his name to the call history and moved the list but because it was delayed it dialed the wrong person. I love this phone EXCEPT FOR PHONE CALLS. I'm going into Verizon today to complain. They will be able to tell from my call history how frequently I'm missing calls because the phone doesn't pick up and then I redial back. 5 calls back and forth for a 2 minute conversations!!
Also, the vibrate lags with anything phone call related.
Is anyone else having this problem??? I had the same problem before the software update last weekend!
Thanks,
Jen
UPDATE....I went to Verizon yesterday. They definitely could see the problem I was having. They said since it's still under warranty they will replace it with a new phone. They were out of stock in the store so they are shipping it. I was frustrated and said how inconvenient all of this is and asked what it would take to upgrade to the Incredible or the Motorola. She said they were out of those and that even if they had them I wouldn't be able to upgrade unless I paid full retail. She said if I continue to have problems with the new phone at that point they'd consider it. We'll see what happens.
Also, just in response to some comments below...I do not have any audible alerts on :-(
Also, the vibrate lags with anything phone call related.
Is anyone else having this problem??? I had the same problem before the software update last weekend!
Thanks,
Jen
UPDATE....I went to Verizon yesterday. They definitely could see the problem I was having. They said since it's still under warranty they will replace it with a new phone. They were out of stock in the store so they are shipping it. I was frustrated and said how inconvenient all of this is and asked what it would take to upgrade to the Incredible or the Motorola. She said they were out of those and that even if they had them I wouldn't be able to upgrade unless I paid full retail. She said if I continue to have problems with the new phone at that point they'd consider it. We'll see what happens.
Also, just in response to some comments below...I do not have any audible alerts on :-(