Help Does Factory Reset Cause Data Loss

[dhoffman1421]

A friend is having trouble with the 2.2 OTA, he lost his phones ringing ability, I was gonna suggest a factory reset but he thinks VZW said this will cause him to lose data, like all his apps. Is this correct? If so is there a better solution to try first?

He was not rooted or anything.

 

[xliderider]

Yes, all user data will be lost. Paid apps are tied to their Google account, so most that is required is redownloading/installing them.

Have your friend try a power cycle first (power off/on), that will most likely correct the problem.

 

[Steven58]

A factory reset will definitely wipe all data. Just tell him to back stuff up before he tries it. Factory resets are painful but have good outcomes. Kind of like surgery.

 

[dhoffman1421]

LOL! Ok thanks guys!

 

[mxsjw]

http://androidforums.com/droid-x-tips-tricks/184906-backup-restore-new-2-2-a.html

Jameson sounds pretty good right about now.

 

[Jayme]

There is a back up available with the 2.2 OTA.

http://androidforums.com/droid-x-tips-tricks/184906-backup-restore-new-2-2-a.html


LOL someone beat me to it...

 

[PlasticMac]

I have had a lot of problems updating to 2.2 (Still can't!) I did remove bloatware, but I reinstalled it and moved the apps to the system/app folder. It still didn't work. I also tried a factory restore, which erases all your data. Yet no results! Can someone help me!