I'm 100% sure my issue is not a ringer issue. A call from my car dealer went straight to voice mail; a call from my neighbor (whom I called and asked to call me back when the dealer's call went to voice mail) went to voice mail. I called from my home phone and it rang... and I did nothing in between. I checked the contacts to make sure "all calls go to voice mail" was not turned on for the dealer and my neighbor... it was not. Verizon has admitted to me that this is an issue...
-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
Help Droid Turbo not ringing when someone calls....help!
- Thread starter NikkiBett
- Start date
-
- Tags
- motorola droid turbo
I assume this is post the update discussed earlier RedHorse, correct? I don't believe I have had any problems since the update but again it is tough to know when you are having the problem unless someone complains about not being able to get up with you or random voicemails start showing up.
Do you have Advanced Calling turned on? If yes, if you turn it off for a while, does receiving calls get better?
Pratik Patodi
Lurker
Hey Everyone,
I was having the same issue, when someone calls me, My phone vibrate but doesn't ring and all my notification tone was working.
Tried lot of solution but non worked, finally I uninstalled some of the recently install App, restart the phone and the problem is gone.
I am not very much sure but if I am not wrong, it was caused by truecaller App.
Hope it might work for you also. Try uninstalling the apps you installed after which the problem started.
I was having the same issue, when someone calls me, My phone vibrate but doesn't ring and all my notification tone was working.
Tried lot of solution but non worked, finally I uninstalled some of the recently install App, restart the phone and the problem is gone.
I am not very much sure but if I am not wrong, it was caused by truecaller App.
Hope it might work for you also. Try uninstalling the apps you installed after which the problem started.
madamemarceau
Lurker
This issue, for me, and I believe for the other person, is not that the ringer is not working. It is that the phone is not receiving the call. Even if the ringer is off, there is some indication that a call is being received. We seem to be missing this for SOME, not all calls.
chucksartoris
Newbie
well mine just did this again. I have replaced the phone since the upgrade and I added a app insync { IN} a few days ago. . I have deleted the app and rebooted the phone it"s working now. Next ill pull out the sim card and reinstall if this doesn't continue to work. Going to clear cache now just because I can,
VRM
Lurker
dear,
same issues here on a moto X gen 2 sold in europe.
Motorola technical support has been playing games with me for several months denying these problems lying this problems existed and blaming my mobile operator.. i changed sim cards twice and problem always reoccurs.. intermittent some calls go after two calls heard by the ringer straight to voicemail.
The Motorola phone doesn't even ring.. tried sim cards in other smartphones never had any issues.
I am not a verizon user so must be a manufacturer defect by motorola they are trying to hide.
This was the top of the range phone i bought which has been affected.
Motorola support is not willing to offer any solution, they are dragging the case on and on.. gainin time.
any advise would be welcome!
same issues here on a moto X gen 2 sold in europe.
Motorola technical support has been playing games with me for several months denying these problems lying this problems existed and blaming my mobile operator.. i changed sim cards twice and problem always reoccurs.. intermittent some calls go after two calls heard by the ringer straight to voicemail.
The Motorola phone doesn't even ring.. tried sim cards in other smartphones never had any issues.
I am not a verizon user so must be a manufacturer defect by motorola they are trying to hide.
This was the top of the range phone i bought which has been affected.
Motorola support is not willing to offer any solution, they are dragging the case on and on.. gainin time.
any advise would be welcome!
Problem has occurred on my Droid Turbo a couple of times now. Had it on Priority setting once, took it off, and it had the problem again. Could NOT figure it out. Used land line here at home to call it. Got no ring, but it did vibrate AND my Fitbit Surge watch vibrated indicating a call was coming in. Turned the phone off and back on again, and now getting it to ring on incoming calls. It's working now, but it's NOT FIXED.
hipkts2016
Lurker
We had this problem on our Droid Turbo. Was just about to toss it. I got into settings and discovered that somehow "HD Voice" had gotten set. Not sure how but in any case. turning that off allowed our phone to ring on incoming calls again. Curiously enough, the phone had been ringing periodically depending on part of the country we were in. Did not relate that at first but may have some bearing on the problem.
Joe Geisler
Lurker
TRY THIS: Hit the Volume up button, notice that under the volume bar there are three icons. One is to allow no interruptions, one for priority only, and the last one allows all notifications. The one for priority is most likely highlighted, tap the "All" button, and now it should always work.
hipkts2016
Lurker
I checked the phone and it is set to "all".
Check it out! I asked the question a different way. How do I send calls to voicemail? You can enable or disable this function. Let me know if this works!
Auto Reject or Ignore Call - DROID TURBO by Motorola
Calls from contacts or phone numbers added to the reject list are automatically ignored and the call is forwarded to voicemail.
Auto Reject or Ignore Call - DROID TURBO by Motorola
- From a Home screen, tap the Apps icon (located at the bottom).
- Tap Contacts .
- From the "All Contacts" tab ( located at the top), tap a contact.
- Tap the Edit icon (located in the upper-right).
- Tap the Menu icon (located in the upper-right).
- Tap All calls to voicemail to enable or disable.
Enabled when a check mark is present
droid xperts
Lurker
Permanent Solution:
Try to follow the very simple instructions in this video
After searching the net for several months to get this intriguing issue solved properly I finally found a straightforward solution which takes less than 30 seconds to complete. My Android 6 phone turned me crazy by missing almost most of my calls when I always notice too late that it has turned itself into silent mode. All other notifications work fine but the phone ringer is set to silent. I had to restart the phone in order to fix this issue, nothing else could have fixed the ringer volume although the sound profile is set to outdoor. This video was great because since I followed it I never had this problem again.
Please post to other users if your problem was solved or not.
Try to follow the very simple instructions in this video
After searching the net for several months to get this intriguing issue solved properly I finally found a straightforward solution which takes less than 30 seconds to complete. My Android 6 phone turned me crazy by missing almost most of my calls when I always notice too late that it has turned itself into silent mode. All other notifications work fine but the phone ringer is set to silent. I had to restart the phone in order to fix this issue, nothing else could have fixed the ringer volume although the sound profile is set to outdoor. This video was great because since I followed it I never had this problem again.
Please post to other users if your problem was solved or not.