It is a sad day I dropped my DInc. and the screen shattered. I was shocked I bent over to pick my kid up and it fell from my pocket and hit the floor. I have insurance on it and was told to go to VZW store to see if they could replace the screen but they told me they have no replacement parts that I needed to turn it in to insurance. Costed me another $89.00. I thought screen was made of "Gorilla Glass" none scratchable/unbreakable. Also took precautions with a screen protector, VZW hard case and it still broke.