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Help Edge Panels

Mine were active by default (S20) but since I'm new to Samsung I didn't know what it was I was seeing. On the top right, near the power and volume buttons, is a thin rectangle protruding from the right of the screen. Swipe within that area from the edge to the center to open the Edge panel, then swipe left or right within the panel to scroll through the different edge apps.
 
Mine were active by default (S20) but since I'm new to Samsung I didn't know what it was I was seeing. On the top right, near the power and volume buttons, is a thin rectangle protruding from the right of the screen. Swipe within that area from the edge to the center to open the Edge panel, then swipe left or right within the panel to scroll through the different edge apps.
this true. but in settings there is a toggle to turn the edge panels on or off. it might have somehow been toggled off.
 
Open settings and hit search, put in edge panel.
Should be first result. Click on it.
Should be simple on / off toggle.
I already tried that. It just takes me to the Edge Screen page and all it says is what I said before. It only says change edge lighting. Doesn't mention panels.
I will try to get a screen shot.
 
I'm not a Samsung guru. This is my first real experience, so I'm posting screenshots of where the settings are on the S20.
upload_2020-3-17_9-3-26.png
upload_2020-3-17_9-5-53.png
upload_2020-3-17_9-7-38.png
 

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That's the problem. Mine only says change the edge lighting. It does not have the edge panels part.

Please upload a screenshot, use the forum app if that is easier.

If the setting is not there you could have a hardware/software issue. Have you restarted phone? Where did you buy from? I would consider contacting Samsung support and letting them trouble shoot. The setting should be right where the screenshot by Unforgiven shows.
 
Please upload a screenshot, use the forum app if that is easier.

If the setting is not there you could have a hardware/software issue. Have you restarted phone? Where did you buy from? I would consider contacting Samsung support and letting them trouble shoot. The setting should be right where the screenshot by Unforgiven shows.
Where is the forum app for screen shot?
 
I have the same exact problem. The option EDGE PANELS is not there. I will upload a screenshot.
 

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