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My friends are always hitting me up for fixing their machines. A carefully controlled backup saves time even with a fresh start. The trick to that is *CAREFULLY CONTROLLED*. That's really the hard part that gets you the big bucks.
Cause you're right, very easy to reintroduce the same problems back into the clean environment. First thing i did when I rooted my Bionic was to create a nandroid backup. I used that this weekend after unbricking my phone. Now I'm on 901 and haven't had any problems at all. And yes, I took nandroid backups along the way.
I like being cautious....it saves time later when you completely screw yourself. 
I like being cautious....it saves time later when you completely screw yourself.![]()
Yes it is clear ... you are in software ... you said when and not if.
... Thom

Wait. Pics and stuff you don't need to worry about - a factory reset erases your phone's internal data, as in the application data, not the stuff stored like pics and such. Those get saved to /sdcard and /sdcard-ext - completely separate from the internal.
I realize that this is confusing, as the Files manager app refers to the /sdcard as internal storage and /sdcard-ext as SDCard - but both of those make it through the factory reset process.
It's only /data and /cache that get erased when performing a Factory Data reset.
Ahh, I forgot about that,. Lol.
Thanks for the heads up....
Ahh, I forgot about that,. Lol.
Thanks for the heads up....

You have the option to wipe both when you do a factory reset, which I did. It worked, I am now updated. I figured I should just go ahead and clear everything out, so I chose to wipe the phone's internal and the SD card. As soon as the phone booted back up, I went into check for update and it prompted me with the update.
Success.
Congratulations. That is great news.
It also SUX. It sure would be great to know what was getting reset by the Factory Data Reset. It would be great to get one of those non-updating Bionics side-by-side with one that is updated and step through the settings. Maybe something obvious would just jump out ... like ... Settings | Storage settings | Disable storage install (mine is unchecked).
... Thom
My wife's is still not updating, I was going to factory reset her's tomorrow...
My wife's is still not updating, I was going to factory reset her's tomorrow...