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Help EVO Freezing

My phone froze on me today. It woke up fine and worked for a bit, but then the touchscreen became unresponsive. I could hold down the power button to get the power off menu up, but couldn't select any of the options. I tried plugging it into the wall charger (battery was at %41), but still nothing. Then all of the sudden the phone started doing a whole bunch of things(like it was lagging and just caught up). Now it seems to be working ok, but I powered it off and left it to charge. I'm using System Panel, but no other task killer other than that, and it's not set to automatically kill anything. The temp was showing like 104F or so though (It's about 84F ambient here today)
 
Me and several co-workers using the EVO have been experiencing a lot of network issues with the EVO. One issue is the one being talked about here, Pandora. It appears if you skip songs, the network locks up and resets itself around the third or forth song.

Also what we've noticed is when watching Sprint TV for about 3 mins, the phone network will lock up and eventually reset itself. When it locks up and you return to the home screen, the Upload arrow is lit up.

I called Sprint on this and the rep said it could be a network issue. I have a hard time believing this because a co-worker of mine has the Hero and he is able to stream just fine.

Anyone else try the Sprint TV and having similar problems? Been trying to watch the world cup with no luck. :(
 
My Evo does magic tricks, when using Pandora if I hit the thumbs up or thumbs down Pandora ceases to exist. I can load ATK, ATM, System, or anything else, but Pandora is not running as an app, nor any services named Pandora, they are just gone.

I had my first Evo freeze 7 days ago, I was using WarDrive and the display turned off (I am pretty sure that when installed it said Wardrive prevents the phone from sleeping), when I turned the display back on (no issues to do so), there was no "slide to unlock" bar, all I had was my notification bar (could not pull down) and my wallpaper (not live). the Third time this happened (6 days ago), I received a phone call while the screen was on, with notification bar (unresponsive) and no slide to unlock. Well, the evo let me answer the call and worked fine; however when the call ended there was not change in functionality. the only thing that worked was screen off, screen on. the hold the power button for power off menu did not work, only turned the screen off when I let go, none of the 4 buttons did anything, except vibrate, the volume buttons did nothing (but did work during the call, I did not try any others while on the phone).

I had to pull the battery to do anything with the phone. This happened 6 times in 4 days 3 times when using WarDrive (exactly the same as mentioned above), the other 3 times were all different situations.



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HTC Evo 4G
naked
model: HW002
not rooted
stock 1500 mAh Li-Ion battery
light leak issue all 4 "buttons"
screen separation issue
wifi icon incorrect issue
auto reboot issue
randomly freezes issue
 
My Evo has frozen about 3 times in the past few days. It has never gotten to the point where I have to take out the battery, however. The screen and buttons will usually just freeze up for less then a minute, then after a couple of locking-and-unlockings of the screen, all is back to normal. I do have Pandora installed, but have yet to even open it.

I do (controversially) use ATK. I used it on my rooted MyTouch all the time, though, and never had a problem.

Any suggestions?
 
My wife's EVO has frozen twice now. No Pandora. No Task Killers.
Both times hitting the power button to try to get it to work made the screen go blank and only thing that resolved it was to remove battery.
Unfortunately, this is bringing back memories of the Windows Mobile 5.0 BSOD problems that, as far as I know, never got resolved (although I resolved it by throughing the phone away;)).
Hope Google/HTC do a better job fixing this issue than Microsoft did (happened on all the WM5 phones, if I remember correctly).
 
My Evo has been having a similar problem, However the freezing problem for me seems to be an escalation from the original problem of the phone simply entering a reboot loop. i have tried just about everything.... I have reset the phone to factory setting and let it sit for several hours with out installing any applications other then what is pre loaded, this did not work. I have tried removing the SD card and let it set again... Rebooted again. Now all of a sudden the phone does not reboot however it freezes and now to the point where removing the battery no longer helps for it stays on the HTC EVO 4G screen.

HERES AN ODD FACT!!!! I have taken the battery out just out of curiosity to test the voltages/amps........ i was un able to get a reading no matter where i placed my meters leads. Is this possibly a battery defect? Has anybody tried replacing the battery? I may just be seeing things at this point but the battery has some, very minor but odd bulges about it and its not overheating like some of you may know to happen before a battery does and most definitely will blow up.

I am down to the fact that by android 2.2 there is nothing from the soft ware/firmware thats causing these horrible defects in the evo(other then that which differentiates the evo from any other HTC-ANDROID phone). It is surely not the SD card for i have tested it and i do believe samsung is reliable. The battery is the very last thing that would come to most peoples minds but lets not forget thats what is supplying the phones voltage... if the phone is by chance getting the improper voltages it can demonstrate very odd behaviors. Anyone who may know a thing or two about overclocking a PC will tell you the strange things that can happen if you voltages are wrong ;D

Long story short im on Thanksgiving vacation..... Thanksgiving is tomorrow.... so hopefully friday i will be able to find a replacement battery BUT PLEASE to those who may have tried a battery replacement do let me know if that did the trick!!!! Before i waste my money :D
 
I have taken the battery out just out of curiosity to test the voltages/amps........ i was un able to get a reading no matter where i placed my meters leads.
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Im not sure lithium ion batteries can be tested like normal batteries.

Has anybody tried replacing the battery?
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Yes.

but the battery has some, very minor but odd bulges about it
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If your battery is bulging, turn it off IMMEDIATELY and take it to sprint. A battery should not bulge at all. That means it could explode at any minute.
 
Just a random question here...but have ANY of you gone to your settings/System updatesand update your HTC updates (may be scheduled already but that's ok), Firmware updates , PRL updates and Profile updates? Sometimes there are glitches just like your computer. Freezing is the number one glitch. If you update all these settings it catches patches in your software or those installed by your network. It alleviates a lot of issues that you folks are reporting. Case in hand:
My daughter and I both had Samsung Instinct HD's for about a year. She CONSTANTLY had freezing and force closures. Yet i never did. The only differeance between our phones was that I routinely (once every week or so) ran updates to catch all the little patches on bugs in the phone/software and network. I never experienced the issues she had. Once we reset the phone all the way back to factory settings and she routinely did these updates..her issues resolved.
 
My phone has had all of these issues above,,lol,,,not funny but if I did not actually love this phone, I would not be in this pickle since phones I hated always worked,,go figure!! Now my Evo has froze on a non stop ride of start of screens repeatedly starting????? always returning back to the same startup over and over and over ...pull battery did reboot nothing same gig,,, any takers on how to get past this,,,by the way I bought an extended life battery and 2 other regular batteries and all are fully charged.......Hep me Hep me
 
When I installed several apps, my HTC EVO froze with a message box INPUT METHOD, EDIT TEXT. I can't input in any other app also. I found that the culprit was DROPBOX. when I uninstalled it, EVO is back to normal. This info may be useful to some of you
 
Had htc inspire 4g from at&t loved it. I switched to Sprint now I own the evo 4g and I really love this phone. About a week ago my phone started freezing after I take a picture. I did a hard reset to try and fix the problem thought I had fixed the problem but same thing. Sprint did a hard reset but same thing again. It doesn't do it every time I take a picture just random. Does not bother me that muchBUT it does bother me that something's wrong with my phone (hope you guys know what i mean). My 30 days are coming up. Should I Return my Evo for another Evo? don't know what to do o_O
 
justintime1962 said:
By the way Ms_Kady is very cute,,,not a phone issue lol
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+1 >< ouch

My 30 days are coming up. Should I Return my Evo for another Evo?
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well its what...a year or two since these issues arose..close on when the phone was released.
still no fix!
i'd get something else preferably unlocked, theres got to be some major design flaw.

its hard for me to tell what the issue is with sprint phones as they pack them with unnecessary pre-installed software (adware) that uses network bandwidth often and cannot be removed without hacking the phone, it was the same with my blackberry, great phone but maxed out with unwanted software which left it unusable. now similar issues with the evo 4g.

sprint store is gonna get a vissit from a deeply disgruntled welsh semi-geek anyday soon.
 
justintime1962 said:
My phone has had all of these issues above,,lol,,,not funny but if I did not actually love this phone, I would not be in this pickle since phones I hated always worked,,go figure!! Now my Evo has froze on a non stop ride of start of screens repeatedly starting????? always returning back to the same startup over and over and over ...pull battery did reboot nothing same gig,,, any takers on how to get past this,,,by the way I bought an extended life battery and 2 other regular batteries and all are fully charged.......Hep me Hep me
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Did you find a solution to this issue yet? Mine is doing the same thing. Please let me know what your end result was. Thanks,
you can email me at Ashahiyd@Gmail.com
 
In order to fix your Evo if it is freezing on start up on the 4G screen or before. (Please note this will erase all info on the phone that you have previously saved. There is no way around it.)

1. Press the down sound button on the side and hold it down.
2. While holding it down tap the power button and let go of both buttons.
3. A screen will open up with some commands. Use the sound buttons to scroll down to data reset or restore phone.
4. tap the power button
5. another screen will open. restore phone will be highligted asking if you want to restore your phone. use the up arrow on the sound buttons one time.
6. Tap the power button and sit back and wait. Your phone will be unlocked and brand new in about 2 minutes.
If you have an issue doing this, call the EVO manufacturer at 1-866-449-8358. Best wishes and happy holidays. Ashahiyd@Gmail.com
 
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