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Help Evo fried my laptop

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If a computer doesn't POST, it's not always the power supply. Could be some short (obviously), CPU dead, and/or all the RAM failing at once.

I'd say it's more likely it can be traced back to a bad USB or some sort of crazy power surge rather than crazy coincidence though.

I dunno ...but good luck with your situation. Maybe call your credit card and see if there's anything they can do? Long shot, but who knows.
 
vkdroid said:
If a computer doesn't POST, it's not always the power supply. Could be some short (obviously), CPU dead, and/or all the RAM failing at once.

I'd say it's more likely it can be traced back to a bad USB or some sort of crazy power surge rather than crazy coincidence though.

I dunno ...but good luck with your situation. Maybe call your credit card and see if there's anything they can do? Long shot, but who knows.
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But the circumstances that your talking about are crazy circumstances. Losing two sticks of ram at the exact same moment? CPU frying when the laptop wasn't jostled. etc etc
 
bck9900 said:
Thank you for your "expert" oppinion. I will be sure to let HTC know.
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Actually I know what I am talking about. The only way what you said happened is if you plugged the phone into the passive power port and you had an electrical surge from the ac wall to the evo. It just cant happen. It has to be a power spike from the ac plug. It would take 100's of watts of power.
 
Look at the USB port on the computer. Verify the plastic divider is still in there that separates the pins. A short in the pins will cause the computer to shut down to protect itself.


As far as the phone itself causing this...99.999999% unlikely. You are dealing with 500 mAh of current, and that is from the computer, not the Evo. T
 
bck9900 said:
Oh a powersurge is always considered accidental or an act of god
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There really isnt any risk of a powersurge on a laptop thats running on the battery. If it happens, it HAS to be the laptop because its a self contained environment.

If this is a real post, the laptop manufactuer screwed the OP.
 
RiverOfIce said:
Actually I know what I am talking about. The only way what you said happened is if you plugged the phone into the passive power port and you had an electrical surge from the ac wall to the evo. It just cant happen. It has to be a power spike from the ac plug. It would take 100's of watts of power.
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See everyone on this forum knows what they are talking about. Of cource you weren't sitting at the laptop when it happened? I've got about 10 years in the computer industry and will trust what my gut; google; and experience are telling me.
Let me ask you a question have you ever experienced 0 gravity? Or traveled faster than lighting? Or used a computer that had 6.8 ghz processor? Probably not. But doesn't mean it's not possiable. Or likely. Or has happened to someone else.
I understand your disbelief because I would have been like huh? had it not happened to me.
Also look at some of the other post that are now coming up in regards to the battery.
I wonder what kinda wattage an overheated battery would throw off?
 
Jordus said:
There really isnt any risk of a powersurge on a laptop thats running on the battery. If it happens, it HAS to be the laptop because its a self contained environment.

If this is a real post, the laptop manufactuer screwed the OP.
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It wasn't running on battery. I stated in other post it was running on Alternating Current not Direct Current
 
bck9900 said:
See everyone on this forum knows what they are talking about. Of cource you weren't sitting at the laptop when it happened? I've got about 10 years in the computer industry and will trust what my gut; google; and experience are telling me.
Let me ask you a question have you ever experienced 0 gravity? Or traveled faster than lighting? Or used a computer that had 6.8 ghz processor? Probably not. But doesn't mean it's not possiable. Or likely. Or has happened to someone else.
I understand your disbelief because I would have been like huh? had it not happened to me.
Also look at some of the other post that are now coming up in regards to the battery.
I wonder what kinda wattage an overheated battery would throw off?
Click to expand...

I did do a google search, and what you say is just a rumor. Like you, no pictures, no video, and shifting story. Literally no proof that you even own a evo. But there is my problem with your story. You have 10 years of computer knowledge. But you do not understand that a the power supply with the greater wattage will be the more likely source of the short, then the power supply with the lesser wattage. You also seem to ignore the common knowledge that the kind of wattage would have destroyed your power supply and your phone, before it would have melted your cable.
 
People need to calm down, Why is it that everytime somebody posts a story about something bad happening regarding the EVO or them having a bad experience, poeple are just eager to call the OP a liar, a troll an Apple Fanboi or something.

This is the 3rd thread I've seen with people having that response, it's like Somebody just called your mother a hooker or something. The EVO is a wonderful phone and if somebody has a bad experience, it doesn't diminish the enjoyment that you receive from your phone at all.

I'm not qualified enough (not yet at least) to say if the OP is completely off or not, but he's just on here to share his experience and not bash the EVO.
 
RiverOfIce said:
I did do a google search, and what you say is just a rumor. Like you, no pictures, no video, and shifting story. Literally no proof that you even own a evo. But there is my problem with your story. You have 10 years of computer knowledge. But you do not understand that a the power supply with the greater wattage will be the more likely source of the short, then the power supply with the lesser wattage. You also seem to ignore the common knowledge that the kind of wattage would have destroyed your power supply and your phone, before it would have melted your cable.
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Melted cable=damaged end
usb contact metal=short
other post prove I own a Evo

The whole point of this post is not to bash the Evo its to give fair warning about what can happen.
The same replies are going on to people who are having battery problems.
What happens if everything is linked?
And lets see if you can keep up with this ****ing line:

THE EVO DID NOT CAUSE THE SHORT OTHERWISE THE EVO WOULD NOT BE WORKING IT WAS THE DAMN USB CABLE PROVIDED. ***********
 
River, with all due respect, you have no idea what you're talking about, and you're missing the whole point entirely.

What OP is saying makes complete sense. When OP connected his Evo to his laptop, the Evo must have realized that there was an evil virus on his laptop that was trying to penetrate the Evo. The phone, being as amazing as it is, knew something was up & turned up his shield. It quickly blocked the first wave of viruses & crushed the following three. Then, in a show of force it pulled up it's ORYUKEN! subroutine & sent a fireball back to the laptop, accidentally melting the USB cable with a full megawatt of awesomeness!
 
bck9900 said:
THE EVO DID NOT CAUSE THE SHORT OTHERWISE THE EVO WOULD NOT BE WORKING
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The title of the thread and your first post.

bck9900 said:
Evo fried my laptop
Pretty sure my Evo fried the laptop. Plugged it in via USB-less then a second latter whole laptop shuts down. Refuses to reboot; i.e. PS is fried. Not quite sure how it happened unless a power surge went through USB to the dc port on the laptop.

Thoughts?
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Ok, reading slowing now.

Yep, now we not only have a shifting story, but now a contradicting story.
 
Ok ladies and gents it is time to calm down. No need for name calling or accusing. If you wish to help with the problem, then help. If you wish to do anything else, then move to another thread.
 
RiverOfIce said:
The title of the thread and your first post.



Ok, reading slowing now.

Yep, now we not only have a shifting story, but now a contradicting story.
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So hows the story shifting? Other than stating the Evo caused my laptop to crash nothing else has been stated.

Again- try to keep up? Please?? Ill even give you a lollypop :)
 
So bck, what did HTC say about this so far?

You also seem to ignore the common knowledge that the kind of wattage would have destroyed your power supply and your phone, before it would have melted your cable.
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Completely Agree.

It wasn't running on battery. I stated in other post it was running on Alternating Current not Direct Current
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Well since you have 10 years experience, you would know that laptops run on Direct Current, NOT AC. Yes you plug the power supply into the Ac wall, but thats the whole point of the power supply, to transform AC into DC for the laptop.
 
bck9900 said:
Pretty sure my Evo fried the laptop. Plugged it in via USB-less then a second latter whole laptop shuts down. Refuses to reboot; i.e. PS is fried.
Click to expand...

bck9900 said:
THE EVO DID NOT CAUSE THE SHORT OTHERWISE THE EVO WOULD NOT BE WORKING IT WAS THE DAMN USB CABLE PROVIDED.
Click to expand...

bck9900 said:
So hows the story shifting? Other than stating the Evo caused my laptop to crash nothing else has been stated.
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Condracting and shifting.

First, EVO fried laptop (destroying the laptop), not cable, but evo.
Then it shifted to blame the cable for destroying they laptop.
Now is it just "caused my laptop to crash". This implies that they laptop, power supply and usb cable is fine and you had a bluescreen or driver issue with your lap top

All three of these statements are MILES from each other. It is possible to a usb cable that has been frayed. But that is physical damage to the cable. It is possible for the evo to fry your usb port, but it can not burn the cable. It is possible for you laptop to fry you phone, but the cable will be fine.

I am sorry but your story does not hold water. When you are trouble shooting a problem consistency in the story will tell you if it is user error or hardware problem.


Bottom line, your usb port on your pc can deliver up to 1000 mA and about 5 volts. That is less then 4 AA batteries.

So honestly tell me does the damage to your melted cable can come from 4 AA batteries?
 
Have you ever used this cable to charge the phone before? Did it work then? If it did Its my guess that your USB port shorted out on your laptop or something was in the port when you plugged in the cable causing the port to short out.
 
No user error involved lack of understanding here definitely a problem. Someone stated if it ran on batteries that surge was not answer. You get a surge thru ac.
Usb was plugged in to laptop and cord had previously been used on same laptop on same usb port.
When evo was plugged in computer crashed I e no nothing no power no post no nothing.
Sorry if you do not like my terminology I am self taught comp guy. You break it I fix it. No I can't read binary. No I don't sit in a cush office.
But I do know computers. If you can't read with open mind you are destined for failure.
Just because you have never read it does not mean its not possiable
 
No user error involved lack of understanding here definitely a problem. Someone stated if it ran on batteries that surge was not answer. You get a surge thru ac.
Usb was plugged in to laptop and cord had previously been used on same laptop on same usb port.
When evo was plugged in computer crashed I e no nothing no power no post no nothing.
Sorry if you do not like my terminology I am self taught comp guy. You break it I fix it. No I can't read binary. No I don't sit in a cush office.
But I do know computers. If you can't read with open mind you are destined for failure.
Just because you have never read it does not mean its not possiable
 
bck9900 said:
No user error involved lack of understanding here definitely a problem. Someone stated if it ran on batteries that surge was not answer. You get a surge thru ac.
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That was me. You could not get a surge, like lighting strike. It would have fried everything.
bck9900 said:
Usb was plugged in to laptop and cord had previously been used on same laptop on same usb port. When evo was plugged in computer crashed I e no nothing no power no post no nothing.
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Ok, what kind of "crash"? Did it,
1.) blue screen before nothing.
2.) lock up before nothing
3.) shut completely down, like you pulled the power.

You stated it melted the usb cable, correct?

Was there any physical damage to either the pc or the phone?

Was your laptop plugged into a surge protector?

Do you have power to that wall socket?

Do you have power to the power converter/adapter?

When you plug in the adapter? Do you get any lights on the pc?

Have you tried removing the battery?

If you phone is fine, why did you call htc and not your pc manufacturer?

bck9900 said:
If you can't read with open mind you are destined for failure.
Just because you have never read it does not mean its not possiable
Click to expand...

I am really trying, but open minds and good will do not involve cursing and personal attacks.

Personal attacks and cursing are destined for failure.
 
RiverOfIce said:
That was me. You could not get a surge, like lighting strike. It would have fried everything.


Ok, what kind of "crash"? Did it,
1.) blue screen before nothing.
2.) lock up before nothing
3.) shut completely down, like you pulled the power.

You stated it melted the usb cable, correct?-I gave a better description somewheres else in the thread- the USB cable mini part seems to be askew.

Was there any physical damage to either the pc or the phone?
No visible damage-phone battery seems to be fine. However phone seems to pulling up random programs now (Pandora and Sprint Music) however that could be to me tapping accidently)
Was your laptop plugged into a surge protector?
My laptop as well as another (exact same model; same software;) were plugged into a UPS. Both laptops were being used. Mine shutdown immediately after plugging the Evo into the USB mini which was already plugged into the laptop and had been previosuly used to charge the Evo
Do you have power to that wall socket?
Yes- UPS still working without hickup
Do you have power to the power converter/adapter?
untested- did not want to connect it to identical laptop. Green light is on however
When you plug in the adapter? Do you get any lights on the pc?
No lights on laptop what so ever. Which makes me think a PSU failure.
Have you tried removing the battery?
Yes- still no lights with cable plugged in.
If you phone is fine, why did you call htc and not your pc manufacturer?
Because of the timing-I literally plugged in the USB to the Evo- Laptop beeped and then shutdown-time span- less then 2 seconds.


I am really trying, but open minds and good will do not involve cursing and personal attacks.

Personal attacks and cursing are destined for failure.
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If you have noticed others have come in and accused me of everything from fanboy to iphone; to lying to not knowing what I am doing. I believe you will see what I answered shows atleast intermediate troubleshooting skills.
 
Sorry let me answer your first question one more time. The computer Shutdown. No Nothing no warning no blue screen no sounds (other than beep saying device was plugged in) Now laptop gets no power.

Believe it or not I am very open to constructive post...but I don't like being badgered.
 
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