• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Galaxy Note 3 Problem

Hi there,
I have a Galaxy Note 3. The OS is 4.4.2. The device, especially the upper part near the camera, gets hot, especially when when I use it for calls, when I put it on the bed. Because of that it loses much power, charge drain is fast. I charge it to 100%. After 3 or 4 calls, viewing one or two 2-minute videos, power goes down to about 30%. I took it to Intertec in Doha, Qatar for repair, but they said they found nothing abnormal. They only reinstalled the OS. The result was heat and fast power drain. I took it again and again. But, no use. Now, I have another problem; it does not respond to my corporation maiil on Microsoft Exchange, no more new mail showing up. I removed the mail, then reinstalled it. It opened correctly and I received hundreds of stored messages. But, after I had deleted most of them, the mail stopped receiving any messages. I re-installed the mail settings again, and again, it stopped after deleting the messages. It seems there is some snag somewhere. I was working well for the last few months since I bought my Note 3 until yesterday.
Any suggestions?

Regards,

Jamil
 
4.4.2 has a known camera initialization problem (which causes the problems you're having). If you have an older version of Skype, update it, but that's only one app That I'm sure causes the problem - there are others. (Skype wrote a patch to not trigger the problem.) 4.4.3 is supposed to fix the problem.
 
Back
Top Bottom