Help Galaxy Tab 7.0 Plus Not Working

[beccabuckle]

Hello! I'm new here. I've been reading the posts here to try and fix my Samsung Galaxy Tab 7.0 Plus, but my husband and I haven't been able to fix it. I contacted Samsung customer support because I am at my wit's end and they believe it's a hardware issue, but I don't know for sure. I'm really hoping someone can help.

This started last Thursday. I unplugged it from the charger and headed to work. When I pulled it out I noticed it was warm and stuck on the boot screen with the black background and the words "Samsung Galaxy Tab 7.0 Plus". Obviously I tried shutting it off, but it wouldn't shut off. It would act like it was going to, but it would immediately re-boot and stay on that screen. We tried the factory reset and that didn't work; we have gotten an error several times when trying to do the factory reset: E:Format_volume: make_extf4fs failed on /dev/block/mmcblk0p9

My husband has been trying different suggestions, but nothing has worked. Here's what he has tried and nothing has worked:

-Wipe/Factory reset

-Downloaded the .md5 stock firmware file for Ice Cream Sandwich for the P6210, and downloaded the .pit particial file for the p6211. Using those two files along with odin 3v185 i attempted to re-partition and reinstall the factory default for ICS the steps then said to return to the restore menu and wipe/factory reset.

I don't know what to do or how to fix it. It's only 3 years old which makes me even more grumpy about this whole thing. And I guess if no one has any other suggestions that we could try, I'm at the crossroads of whether to send it into Samsung to have them fix it or buy a new one... I really appreciate your help.

Thanks!

 

[Rukbat]

Evidently there's a bad block in memory somewhere - meaning that Samsung was right (which is rare). The only "fix" is hardware replacement. (I don't know the build environment of the device, so whether a memory module has to be replaced or the whole motherboard has to be swapped out would only be guesswork on my part.)

Your best bet is to bring it to a Best Buy that has a Samsung desk, ask if they can get a really rough estimate on the repair cost (while you wait - otherwise you could just as well send it to Samsung), then decide whether to fix or replace it.

Face it - electronic devices DO sometimes fail. (which is why every single important file on any electronic device should be backed up to at least 2 different destinations.)

 

[beccabuckle]

Thank you for your help. When I spoke with Samsung today they said it would be $99 for a hardware fix. I'm guessing a Samsung desk at a Best Buy will probably tell me the same price, right? Everything on the device is backed up as far as I can remember. I guess now I just have to decide... Get it fixed or get a new one. Thanks again!

 

[s1mon87]

This happened to my Galaxy S3. I was told by Samsung support and another local repair shop that my phone was dead and about as much use as a paperweight. I was then informed about a company called phoneland (I live in England I'm not sure if they exist where you are) and they told me that it was suffering from SDS (Sudden Death Syndrome) I posted it off to them freepost and it was back with me in a week as good as new.