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Help - my phone has stopped receiving MMS

billvasko

Lurker
I have an HTC Eris on Page Plus Cellular. Everything was working fine till yesterday when I was no longer receiving MMS, including pics, videos, and facebook text updates. I am receiving SMS just fine, and I am connecting to the internet with no problem.

I called Page Plus, and they tried everything to reset the phone including pulling it off the network and re-adding it. I have gone thru every connection setting. I am using Go SMS Pro, but I still have the original android text program loaded. Neither program is receiving MMS. I was going to try re-installing Go SMS, but I have a bunch of MMS messages saved in their folder feature, and I am afraid I will lose them all.

Any suggestions?? I am totally frustrated and almost resigned to going to Verizon and signing a contract, which will double what I am paying on Page Plus.
 
You can try downloading SMS back up apps on the marketplace to see if you can save your MMS messages, and then reinstall Go SMS.

FWIW I have MMS issues with Sprint sometimes as well, sometimes I don't get picture mail on my phone, but they show up online.
 
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