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Help Help please! Can't send pix msgs anymore?!

E

elyseg88

Lurker
Hi! I got my Galaxy s4 three weeks ago. I love it. BUT for the few days or so I haven't been able to send picture messages. I thought maybe it was because the person I was sending them to had a bad connection/something wrong with THEIR phone but I've tried with other people too (who are all on different networks) and all it does is get stuck in "sending" mode. I can receive pics no problem. Also, it DID work the first few weeks. I don't have time to go to Verizon today (all they will do is a factory reset and then give me a new phone anyways). I have it personalized just the way i like it. There must be SOMETHING i turned off by mistake? Help!
 
Hey there and welcome to android forums!

I've moved your thread into the Galaxy S4 forums.

Are you using Verizon data connection or a wifi connection while trying to send the MMS?
 
Oh okay, reason I say, MMS can't send over wifi. That's normally one thing a lot don't realize when they have problems sending MMS.

Are you under 3g or LTE when trying to send?

I'll sometimes have problems sending when on LTE via sprint, not sure if same with Verizon too.
 
Oh, I did not know that haha. Uh it kinda changes between 3G and 4G a lot honestly. 4G is really spotty where I live right now. Wouldn't the phone be smart enough to know when to switch to the 3/4G when I'm trying to send a pic tho? lol
 
I'm not too smart when it comes to MMS settings lol I very rarely send them.

1 sec I'm going to look up vzw's hidden settings and will have you try something.

^^nvm on that, I seen a lot of ppl is having the same problem on Verizon's forum.

Go into settings/more networks/mobile networks/network mode

See if global or cdma/LTE is checked.
 
Just tried sending another test pic msg and nothing. I have 3 bars, it says 3G AND I have my wifi on...I'm glad other ppl are having the same issue, makes me feel better lol
 
There has been a lot of talk about the S4 on Verizon not correctly negotiating the hand-off from wifi to data when needing to send MMS. I had the same issue, I rebooted phone and now when I want to send MMS, I manually turn off wifi on the phone and the MMS go through with no problem.
 
I had problems with this too. You can read how I straightened it out in THIS thread.

Since I made the posts there, Handcent has updated their software, and I can send MMS through it now, but some of the discussion there might help with your problem.
 
My received MMS aren't downloading over wifi. Easy fix is to toggle wifi off, it is just inconvenient. Seems most aren't having this issue. Any solutions on a fix?
 
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