Yep. These guys are awesome. They will bend over backwards trying to help.
And unless you are familiar with adb, I too suggest just using the twrp method until you get familiar with what's going on.. While they will do their best to help you, certain things can't be fixed right now.
You are gonna love this Zmax. It's not a flagship, but it feels like one. Also you got yours at the best time you could of... Some of us have waited over a year and tried countless methods trying to get root. We got it less than 2 weeks ago.
Welcome and ask questions if you have them. They were very patient with my sometimes less than intelligent questions, lol