CrashGordon
Newbie
Update--the wife exchanged her phone for #3 on Saturday (#1 bricked and #2 had unresponsive back button). So far, this one seems fine.
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How many Epic Exchanges till U found a good one?
- Thread starter MrFlipside
- Start date
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- Tags
- samsung epic 4g
MisterDisney
Newbie
Bought two last Friday, haven't found a problem with either.
mannyhernz
Newbie
just returned my epic to the shack...took it back twice...first was speaker issue,second was the loose keyboard, and the last was because of the battery and keyboard..
when i asked the guy to swap it out one more time he mentioned that he could'nt do it anymore, i spoke to the manager he said the same thing. so i said give me a refund..they did,but now i cant buy another phone because i have no 150$ upgrade on my account...what gives?..i thought it would go back if i returned it...anybody returned a phone and received the upgrade back?
when i asked the guy to swap it out one more time he mentioned that he could'nt do it anymore, i spoke to the manager he said the same thing. so i said give me a refund..they did,but now i cant buy another phone because i have no 150$ upgrade on my account...what gives?..i thought it would go back if i returned it...anybody returned a phone and received the upgrade back?
I'm beginning to think all Epics have some sort of problem. Are they cheaply made? I'm on #5 and every one had some sort of physical cosmetic defect.
bigandtall
Newbie
Still on my first one that I powered on for the first time on September 5. But hindsight being 20/20, would have liked to try an exchange.
Got mine on wirefly for $199 with no mail in rebates to mess with. Ported my number from AT&T and because AT&T intentionally drug its feet, even though I ordered my epic 4G on August 31, AT&T did not release my number until midnight on September 4, so I could not even start testing the phone until then.
Slider/Screen is a bit loose but I knew I had 30 days to exchange. I went to a few Spring stores and found they were all loose. Waited another week, my wife went to a Sprint store and came home and reported that their Epics were rock solid and the screen did not jigggle like mine when the keyboard was open.
Decided to return for exchange, still within 30 days, until I noticed a fine print thing with wirefly - you have to request a return authorization number(RAN) within 14 days of purchase date (for me, August 31) or you can't return. So I missed my chance and didn't even realize it until it was too late. Luckily, all functions on my phone run great, but the lack of tightness is super annoying....
I suspect they will all loosen up to the state mine is in, if not worse. I have now seen people in the Sprint stores bring theirs back that received a rock solid one that became loose after about 3-4 weeks.
Still really like the phone. Price through wirefly was great, just need to recognize the limitations of a wifefly type situation. I really only had a week to test my phone had I realized the 14 day limitation to request the RAN.
Got mine on wirefly for $199 with no mail in rebates to mess with. Ported my number from AT&T and because AT&T intentionally drug its feet, even though I ordered my epic 4G on August 31, AT&T did not release my number until midnight on September 4, so I could not even start testing the phone until then.
Slider/Screen is a bit loose but I knew I had 30 days to exchange. I went to a few Spring stores and found they were all loose. Waited another week, my wife went to a Sprint store and came home and reported that their Epics were rock solid and the screen did not jigggle like mine when the keyboard was open.
Decided to return for exchange, still within 30 days, until I noticed a fine print thing with wirefly - you have to request a return authorization number(RAN) within 14 days of purchase date (for me, August 31) or you can't return. So I missed my chance and didn't even realize it until it was too late. Luckily, all functions on my phone run great, but the lack of tightness is super annoying....
I suspect they will all loosen up to the state mine is in, if not worse. I have now seen people in the Sprint stores bring theirs back that received a rock solid one that became loose after about 3-4 weeks.
Still really like the phone. Price through wirefly was great, just need to recognize the limitations of a wifefly type situation. I really only had a week to test my phone had I realized the 14 day limitation to request the RAN.
MisterDisney
Newbie
Had mine for nearly two weeks, no complaints so far. New to Sprint and Android too. 
AndroidSPCS
Android Expert
Both the Epic and Evo I bought via Craigslist are fine. I just think that if you're picky enough, you'll find something to be unhappy about and exchange. This is true with any cellphone product.