Hello!
I don't have that phone and maybe there is something specific you will find in the specific thread, but, I have had that issue on my phones before and what i have had to do is go into settings and app management and select all. Then find the services framework, stop it and clear it and reboot my phone.
Alternatively, I have had to reinstall the Google Play store app to my phone. I have done this by downloading and moving the apk to the phone and then finding it with an explorer app. It will offer to install it for you.
Hope this helps!
And Welcome to the Forums!