So I was able to initiate the update on my wifes phone. After switching to TWLauncher I could initiate the Device Management, but the arrows stopped after only a few seconds. I then set the update to start in an hour (while in Device Management hit menu then Software Update, 1 Hour should be selected, hit ok) and then rebooted the phone. At this point there was a clock as part of the Arrow Icons in the top let corner. When the phone completed rebooting the clock/arrow icon was there again. I started Device Management using the desktop shortcut and about 30 seconds later I was notified I had an update to install. I will update the OP with this...
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