Welcome to Android Forums bwhorton :thumbup:
What does the ADB window say-are your able to copy and paste it here
Hey, nice dog! And thanks for getting back so fast! Sorry, I posted right before I went to bed and I just got back from work.
Well, after failing step 4, when I boot the phone into recovery (not Clockwork, which is wiped), ADB lists the serial for the phone but shows it as offline.
I can't boot the phone, so I can't start exactly from the beginning of step 1 (enabling debugging mode, etc.), but I can start from using fastboot to unlock the bootloader.
1. Unlock bootloader: success. Select "yes" on phone and reboot. Pull battery before the phone loads to get to the bootloader.
2. 'adb devices' shows no devices attached. 'fastboot devices' shows the serial and "fastboot". Flashing clockwork first results in a failure because, like a dope, I didn't put the phone in fastboot. When I do, it works. Windows makes the "disconnect" sound." Don't see any progress bars. 'fastboot reboot' reboots phone, I pull the battery right away to get back to bootloader.
3. Superuser is already on the card, which is handy, since I can't connect to the phone through Windows Explorer. Recovery takes me to Clockwork. For completeness' sake, I backup. I get, "Error while making a backup image of /data!" Wipe the cache and the Dalvik cache successfully, install the zip with no problem. Reboot, pull battery, blah.
4. Have to go back to recovery mode to get 'adb devices' to see the phone, and when it does, it lists it as being in recovery. All three md5's match. Can't push "flash_image" to the directory, so I have to run shell and make the directory; then it flashes fine. All of the shell commands work, I reboot to the bootloader, and 'fastboot getvar mainver' returns 1.22.605.2, as per the instructions. Bootloader is already relocked. Fastboot erases the cache. 'fastboot oem rebootRUU' results in a black screen with a silver "htc" logo. Windows makes the "disconnect" sound. I enter 'fastboot flash zip PB31IMG.zip'. After a minute or so, no error messages and it starts unzipping and flushing, while a green status bar appears on the phone. No error messages, the green bar fills all the way up and stays there. Fastboot shows "okay" and "finished". I reboot the phone to the bootloader to be safe and to check version numbers. I've got:
HBOOT-1.02.000
MICROP-0417
TOUCH PANEL-ATMELC03_16ac
RADIO-2.15.00.07.28
Dec 21 2011, 23:37:16
Again, to be safe, factory reset. Clockwork appears to be gone, and when the phone reboots I see green arrows in a circle above a phone, along with a status bar. The phone reboots. Locks up at the red eye thing. If I plug it in, Windows makes the "connected" sound, and I can see the embedded driver from Verizon, but no SD card or anything else.
I've attached the output from the command prompt for the whole sequence. Thanks for taking a look at this!