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Help HTC sensation problem, help please.

ScotTreefrog said:
ok thats going to be a problem
Click to expand...

Yeah. Let's see if Scotty comes up with it, maybe I'm missing something. The other thing I would do if I were in your shoes is go to xda, search for a gentleman with the username football. Send him a PM asking if he has or could obtain the ICS RUU for your phone. Be specific...you are needing the Ice Cream Sandwich RUU for a T-Mobile branded phone in the UK. He'll need all that info. It may or may not be free to get it but I'd at least check and see if its even a possibility. He is the master when it comes to these files and has been for some years.
 
ScotTreefrog said:
Does any of this help i managed to get into the system info.

Android version 4.0.3
HTC Sense Version 3.6
Software Version 3.32.110.11

Kernel Version
htc-kernel@ul18000-build -144 #1 SMP PREEMPT Fri Mar 9 `5:55:07 CST 2012
Baseband Number 3.32.110.11 CL332274 release-keys
Browser version
WebKit/534.30

Also up for runing anything needed I've got a degree in computer science and not found many things i can't do when I find info on how to do it.
Click to expand...

yes! that is the info we need. unfortunately,i cant find that RUU either. i did send football a PM,hopefully he will have it,or at least have some info on it

since you were able to boot the phone long enuff to get that info,what issues are you still having with it?

since you are on hboot 1.27 now,im assuming that your main version will match your build number,so we wont be able to flash anything lower.

in a worse case,we could try having you make a gold card and flashing another carriers ruu,but id hate to do that until a last resort. i did find a tmo uk older ruu,build number 1.34.110.1. it wont do us any good because of the reasons mentioned above,but hopefully its existance means football can come up with a newer one.

this is why all phones should be s-off,lol. this would be an easy fix if it was s-off. :mad:

since you are computer savy and willing to try things,you can get us a "getvar all" and we can see if your mainversion is actually lower than the build number(due to a corrupt or failed OTA install). if we find this to be true,it may work to run an older RUU.

heres what you do(it wont matter if the phone boots all the way to the OS or not):


first download and install these drivers: revolutionary drivers

then,download this small file:
mini-adb.zip

-unzip it,and place the unzipped folder onto the root of your C drive(not inside a folder)

-open a cmd window(with win 7,click start bubble,type "command" or "cmd" in hte search box)

-now change to your mini-adb directory(assuming you didnt chagne the name). type in the black cmd window that opened on your PC:
cd c:\mini-adb

-now plug in your phone,power on into hboot(remove battery,replace,hold vol down and power),and select "fastboot" with the vol rocker/power button

-in your cmd window type:
fastboot devices

it should output your phones serial number. if so youre good to go. if not,youre apparently having a driver issue. i usually recomend these drivers from Revolutionary: modified htc drivers download and install the drivers(you should just have to run that file). afterwards,unplug your phone,plug it back in. make sure its in fastboot. as soon as you get a result from "fastboot devices" your ready to procede to the next step.

-in your cmd window,type(or copy/paste,is much easier):
fastboot getvar all

-copy the info that outputs here. right click in your cmd window,click mark,highlight it all in white. hit enter. paste the info here.
 
Hi guys, the main problem I'm having is that after I ran the update was that the phone becomes unresponsive at times sometimes it seems fine and then it just sort of hangs sometimes getting back to the app that I was using sometimes going back to the home screen.

anyway heres the output from the getvar

INFOversion: 0.5
INFOversion-bootloader: 1.27.0000
INFOversion-baseband: N/A
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 3.32.110.11
INFOserialno: HT17GV800344
INFOimei: 356440048498545
INFOproduct: pyramid
INFOplatform: HBOOT-8260
INFOmodelid: PG5813000
INFOcidnum: T-MOB005
INFObattery-status: good
INFObattery-voltage: 3701mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: 617f0a98
INFOhbootpreupdate: 11
INFOgencheckpt: 0
all: Done!
finished. total time: 0.484s
 
well,that does confirm the OTA updated you to the ICS hboot and firmware,and your mainver to match your build number,and also that you have a t moble CID.

the bad news is there is no ruu for this yet:
Football said:
Hi, I haven't seen this RUU yet.
Click to expand...

so if a factory reset in hboot didnt help you any,im afraid your options at this point are:
1)wait for ruu to appear
2)call htc and/or tmo and complain. maybe this is a prollem with the update,so enuff complaint may get an OTA pushed out to fix. or they may just send you a new device
3)root and superCID so you can run different ruus without fear of being stuck on any particular one :)
 
Thanks for all the help guys, I've just been to see the t-mobile people instore and though they were nice it one of the worst services i've come across they want to send you phone away for 10-14days (working days not weekend) and in return they give you a basic nokia, so it looks like im just gona have to root and superCID it.
 
ScotTreefrog said:
Thanks for all the help guys, I've just been to see the t-mobile people instore and though they were nice it one of the worst services i've come across they want to send you phone away for 10-14days (working days not weekend) and in return they give you a basic nokia, so it looks like im just gona have to root and superCID it.
Click to expand...

what a joke! they could at least give you a comparable phone if you have to have a loner.

i think root and superCID is worthwhile,even if you dont want to "root" and flash custom roms. there are a TON of factory ruus you can try once your superCIDed.

you might start at this thread: http://androidforums.com/sensation-...root-confusion-cyanogenmod-htc-sensation.html

and there are a couple others in the sensation root section that may be of help as well. just post up on a thread or start your own n the root section if you have any questions :)
 
Hey Scotty!

I have just bought an HTC sensation XE from a friend!
did a factory reset and then entered my sim card (Vodafone/India)
and the whole new start process was complete
but when I try to access Play store its taking more than expected time rather too long and then when I initiate a download nothing just happens!
It also gave me an error (923) sometimes when I tried.


I am using HTC on 4.0.4 and Sense 3.6
the phone is working fine other than this except one major problem is with battery
I had heard about the battery draining quick in HTC sensation xe
but this one does not even last for 2.5 hours of normal use!

When I opened the case the battery seemed a bit puffed but could not make out if this is the only problem as it is not that puffed!

Could you suggest me some possible troubleshooting for these?
also on a forum I saw
-down volume key + power button for the recovery mode!
Tried it but could not get anything???

#Puzzled!
The HTC Sensation XE seemed to be a good phone but the experience isn't good..
 
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