• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Hung on White Screen

W

Wesley32

Lurker
Hi there, This is my first post on this forum and I don't actually own an Android phone but my roommate does and he really needs his phone fixed. I am a Computer Scientist so I understand all of this but I cannot figure this Evo 4g out at all. Okay, So it hangs on the white screen for an infinite amount of time. I have connected it to my computer using windows 7 via USB and start the phone in the H-boot Screen and then I go to the Fastboot option and try to use the RUU from sprint. But about halfway through I get the 132 error that the 'Signature error' I have tried taking the SD card out and I have tried resetting the phone from the H-boot screen but nothing helps. It is still stuck on the White screen and won't boot completely. Any information will be greatly Appreciated. I might even paypal you a few bucks if you give me specific enough information. NO JOKE. I am very technical and I can give you as much information as you want to know.

BTW: The phone has never been rooted. it is COMPLETELY STOCK. my roommate was trying to update it and this suddenly happened.
 
Wesley32 said:
Hi there, This is my first post on this forum and I don't actually own an Android phone but my roommate does and he really needs his phone fixed. I am a Computer Scientist so I understand all of this but I cannot figure this Evo 4g out at all. Okay, So it hangs on the white screen for an infinite amount of time. I have connected it to my computer using windows 7 via USB and start the phone in the H-boot Screen and then I go to the Fastboot option and try to use the RUU from sprint. But about halfway through I get the 132 error that the 'Signature error' I have tried taking the SD card out and I have tried resetting the phone from the H-boot screen but nothing helps. It is still stuck on the White screen and won't boot completely. Any information will be greatly Appreciated. I might even paypal you a few bucks if you give me specific enough information. NO JOKE. I am very technical and I can give you as much information as you want to know.

BTW: The phone has never been rooted. it is COMPLETELY STOCK. my roommate was trying to update it and this suddenly happened.
Click to expand...

what is the hboot of the phone and what ruu are you trying to use?
 
okay, I downloaded that RUU, Then what do i do with the files from the Fastboot screen and through the computer. I have the drivers for the phone installed, But it doesn't fully work when I have the phone connected to a Data drive. It shows up as Drive g: but says insert disk when It is clicked on.
 
Wesley32 said:
okay, I downloaded that RUU, Then what do i do with the files from the Fastboot screen and through the computer. I have the drivers for the phone installed, But it doesn't fully work when I have the phone connected to a Data drive. It shows up as Drive g: but says insert disk when It is clicked on.
Click to expand...

ok sorry forgot to mention that you need to change the name. change the name to PC36IMG and do not add an extra zip. just delete everything in the name but PC36IMG. put the file on the root of the card that means not in any folder. and when you say fastboot i think you mean the bootloader. so go into the bootloader and it should find the file. select yes to update and hopefully that will work for you.
 
I can't access the root of the card. It says insert a disk into Drive d: when I try to access it from 'my computer'.
 
Wesley32 said:
I can't access the root of the card. It says insert a disk into Drive d: when I try to access it from 'my computer'.
Click to expand...

well that could be a problem then. can u access the card from the phone? if so you can use the phone's browser and download the file that way. and then use a file manger like astro or es file manager to navigate to the card.

try rebooting the computer and see if that helps

it might be a bad card as well. you might want to try a different card.

other then that not sure what else you can do except maybe take it in.
 
Okay, I can know get to the root of my SD card. Can someone please give me the correct PC36IMG to restore the phone back to original, According to my H-boot version.
 
You must log in or register to reply here.
Back
Top Bottom