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Help I did a factory restart to my F21 and it has been stuck on a strange icon screen for two days, what should I do?

So I have an F21 that I had to reset to factory settings, but for some reason it's been stuck on this screen for two days, I think its operating system was deleted or something, but I can't try to fix it because it's impossible to access the files (even via PC).
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The model of the phone is F21, but it is actually a kind of MP4 player device that runs on Android.
 
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