I agree that samsungs post-release support for their phones is not good. I'm not buying until they fix the LOS issue on the epic touch... which is the same stance I took last year when they couldn't get the GPS fixed on the galaxy phones.
However, I disagree with your comment about real world differences not being noticeable. Browsing is the only thing I do on my phone where I am always annoyed by the slow speed. The speed difference of the epic touch compared to every other phone I've used is very noticeable especially when browsing desktop websites.
Then you haven't tried the EVO 3D. The wifi on the 3D is much stronger so it loads pages faster, and then the radio for 3g and 4g is stronger so it loads pages faster. I tried them side by side and no reason to lie, plus the shortcomings with the Epic Touch having weak radios is evidence enough.
Assuming that can be fixed on the Epic Touch, that can be remedied though, but will they do it is the question.
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