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Insurance for the Thunderbolt

I have a special "Computer" rider on my homeowners that has $50 deductible and covers me for $10K for anything that connects to internet and provide expanded coverage to include, loss, theft, damage, etc. and only costs me $33 a year. Granted I am not getting same or next day replacment, but I need to reconfirm, I jsut buy a new item submit the claim on the old item and they will cut me a check in a week or 2. For out of warranty I'l just opt for extended warranty coverage fomr VZ.
 
Its crazy how people slam bby on their protection plans... I had a gateway laptop that I purchased with their bt plan (it was a gaming rig with increased graphics card etc..). They assured me that it would be covered with a lap top with EQUAL specs. Sure enough my laptop had an unfortunate Dr. Pepper accident 2 years into the BT plan. Sent it off through BB. in four days got an email saying that your laptop is toast and go get another one. BB store gave me a Qosmio with only a charge of 25$ (due to the difference in costs)


second example was a tritton gaming head set that my dog trashed one day. Took the jacked up headset into them and told them the story of fido, they laughed and told me to go get another one...


There are good BBy stories out there with happy endings..
 
What Best Buy tells you and what they actually do are two different things. They do not replace your phone. They send it out for repair for 30 days then decide what to do. The loaner is worthless. Can't answer phone, retrieve voicemails, always locks. Awful. Would never purchase again.
 
I have insurance through Asurion. $7 a month and $99 deductible seems like a ripoff, but it saved my life. A week and half after I got it (the SAME day I decided to take it back because of all the bugs), I dropped the stupid thing and busted the screen. so I paid the stupid hundred bucks, and asurion sent me a brand new replacement. This one actually works well, doesn't randomly reboot, and doesn't leak light at all. It was almost worth it, because now I have an extra battery, charger, and SD card.
 
I have insurance through Asurion. $7 a month and $99 deductible seems like a ripoff, but it saved my life. A week and half after I got it (the SAME day I decided to take it back because of all the bugs), I dropped the stupid thing and busted the screen. so I paid the stupid hundred bucks, and asurion sent me a brand new replacement. This one actually works well, doesn't randomly reboot, and doesn't leak light at all. It was almost worth it, because now I have an extra battery, charger, and SD card.

Wow. Did I write this? Except for the $99 ded. and the deciding-to-take-it-back part, this is EXACTLY what JUST happened to me.


Well...in my case, you could also take out the "dropping and busting the screen" part and substitute instead "driving off with it on my car's hood, from which it slid and became roadkilll".

Everything else though: Word-for-word, me too.
 
Total Equip through Asurion myself.

I work at an agent location, and we were actually looking at starting to offer another Ins. carrier too, but when I compared them side by side, Asurion was still better. The other one, you could just pay up front for the coverage, and they make it sound like they give you SUCH better service (basically, they didn't do anything but badmouth Asurion's service in their speech), but they make you either mail the phone first before you get a refund, or you have to secure a replacement phone with a credit card to the tune of $500 or so for a smartphone, and then they refund it back once you mail your broken phone back. There's a reason I use cash, so that instantly turned me off to that one.
 
While I do not have a Thunderbolt I stumbled cross this thread when researching Best Buy vs. Verizon purchase.

I do have an HTC Droid Eris. Yesterday it it decides that it will just boot loop between the HTC screen and the Verizon logo. Never completely boots to the OS and becomes usable. I've got the Best Buy Black Tie protection plan so I take it in.

Sure enough they have to send it out. No big deal I've got my old Motorola Razor so I can use that for the 2-3 weeks that the droid is out. The Best Buy rep informs me that I will be getting a refurbished Eris as opposed to a new one. I ask why since I thought the main reason selling point for the Best Buy protection plan was a NEW phone as opposed to a refurbished one that Verizon will give you. Best Buy rep says all warranty phones, Best and Verizon, are refurbished. Not what I was told when I purchased the protection but what can I do? Nothing.
 
I got mine from Z Wireless when I picked up my TB. Got the two year coverage for about $120. It's less than paying the monthly with Verizon and it covers everything, including water damage and even if the damn thing gets run over by a car. It's really and truly FULL coverage.

Interesting. What is the deductible?

the product they offer is called protect cell. you have to add it w/in 30d of purchase. if it is not added from day 1, you have a 30d waiting period before coverage is effective. the deductible is 70.00 the first time you use it, 120.00 after that, and the phone is usually replaced with a brand new phone, not a refurb. you can get a 1yr plan for 79.99 or 2 yr for 119.99...
 
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