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Lost imei number

Hi I have a android 4.0.4 phone; star v1277 using MT6577 hardware and it has lost the IMEI number after a factory reset, is there any way I can restore this ?
 
Doing a factory reset should not have messed with the IMEI this sounds like an issue of your carrier. I would get intouch with the carrier and have them help me reprogram the phone for the IMEI.
 
Have you gone to Settings > About Phone > Status?

My IMEI is listed there.

Also, mine is printed on the phone under the battery
 
Doing a factory reset should not have messed with the IMEI this sounds like an issue of your carrier. I would get intouch with the carrier and have them help me reprogram the phone for the IMEI.

Already done so, went Into there store and they tried to reinput the imei and it wouldn't take it and when doing *#06#* comes up with invalid on the imei numbers (dual sim)
 
BUMP and some more information
Hardware : MT6577
Model : V1277
Build number : 1009T_121108_OV5647_ICSV1.3_V08_COM_EN
Build date UTC : 20121109-041536
Android v : 4.0.4
Baseband v: MAUI.11AMD.W12.22.SP.V7, 2012/08/20 16:40
Kernel v : 3.0.13 (test@test-virtual-machine) (gcc version 4.4.3 (GCC) ) #1 SMP Thu Nov 8 17:22:31 CST 2012

have now rooted the phone and tried almost everything and it still does not work so idk what i can do from here
 
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