Help MMS not working??

[albertlucero]

i was having the same problem then i turned off wifi and downloaded go sms pro now everything works fine and also turn off then turn on phone i got a samsung intercept

 

[mohuwk]

go to settings, wireless and networks, then open mobile networks, and then check data enabled.. this must turn your mms service back in a few seconds

 

[Yarba]

This worked for me, I called the monkey huggin' coconut humpers, and had to disassemble the battery to allow for the reset, but it worked. I immediately started to receive pics.

 

[monzen]

I have the Samsung Intercept through Virgin Mobile. My phone doesn't have Mobile Network Settings under Wireless & networks so I can't check data enabled...any other suggestions???

 

[Ydobp]

What's with vmusa and the mms?
I've looked around here as well as a couple other android forums; both in root threads and model specific. guessing that mms would be a service/model issue and not have much to do with rooting the phone, which after reading around i've learned some :thumbup: discovering that it actually can. nonetheless, I believe that I have read enough on this "mms malfunction" that its seems that it can effect virtually anyone on the(vm) network, anyway(sending/receiving/both), seemingly at anytime(3g/WiFi).
Haven't called customer service seeing as it's not a detriment to my use for the phone/carrier, yet it does annoy me a little about having to deal with it. So i was wondering if anyone can find a site/post that has all the known solutions available, if not, maybe i could learn to contribute myself!

 

[NoMoreVM4me]

...more than a year later, this problem IS NOT RESOLVED.

I'm actually having the same problem with my VM Intercept. I can send but can't receive any picture messages. I sent a support ticket and here was the response I got:

---------------->
Thanks for contacting Virgin Mobile Customer Care. We are very sorry and apologize for any inconvenience this has caused.

Since February we have experienced a picture Messaging outage which caused that all the picture messages are delayed or not sent at all. Our team of specialists are working on it and they are trying to fix it as soon as they can . We are very sorry for any inconvenience this has caused and that we did not deliver the level of service you deserve.

We cannot accurate an exact date about when this will be fixed. Sorry for the inconvenience.

If you need additional assistance, feel free to let us know how we can assist further or contact us at 1-888-322-1122 (or *86 from your handset). You can reach us Monday through Sunday from 4am-9pm PST.

Thanks,

Jessie
Virgin Mobile At Your Service

 

[NoMoreVM4me]

Virgin Mobile suggested that very same thing to me. My Intercept DOES NOT HAVE a "mobile settings" option under the wireless & network settings.

Hello everyone,

new to the forums, and first post...


I was having this issue of not being able to send or receive MMS (data) / pictures...

try this

goto settings -> wireless & network settings -> Mobile Network settings -> Data enabled.

if you can see that option (data enabled), click it so that it has a check-mark.

Then try to send or receive pics / data via MMS

 

[dld]

Add me to the list of MMS download failures. I tried a number of the suggestions in this thread. One is influential; turning off wifi. My problem is a bit different; I thought I was being sent photos, but found out today that they were text messages -- sent to multiple people. Testing today showed that with wifi off I can download pictures sent to a single or multiple receivers. Text to multiples has not yet worked.

 

[ManWithCamera]

This is strange, when I disable wifi I can send and receive pictures. Try it..

I just tried it and that solved my problem, too! I was getting an "error 401" (authorization issue) which was apparently due to trying to download the image over wifi. It never occurred to me that that would be the issue, but after several failed attempts, I disabled wifi, and it worked!