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Accessories Monoprice Cable with Monoprice USB Charger Doesn't Work

geoffd said:
So I ordered 2 of the wall chargers from Monoprice and I had the same issue a lot had where the slide to unlock screen is unresponsive. I filed a RMA on Monoprice and requested they send me 2 replacements since they were to cheap for a refund and some of them worked for others. At the time I filed this the wall chargers (product # 6767) were on back order. They became available on Friday and I just received my new chargers yesterday. They are a completely different product from the first ones I received and they NOW WORK. So it looks like the new shipment of wall chargers Monoprice are good to go.

For only $1.75 each when QTY 50+ purchased - High-Speed WALL Power to USB Female Converter (1000mA) - Black | Power to USB Converters
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yes, but are they making you send the non-working ones back? if so, it's almost not even worth it since the shipping will end up costing more than you paid for the thing to begin with...
 
I would assume if its defective, then yes they would like the product back before they send you a new one.
 
woop said:
I would assume if its defective, then yes they would like the product back before they send you a new one.
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Nope, they didn't want them back. I'm sure its more cost effective for you to keep them then to initiate an entire return process.
 
yeah, i used their live chat and they set it up for me. they sending me replacements and don't want the old ones back.

monoprice rocks!
 
I just heard back from monoprice too - they're sending replacements and don't want the old ones back. I love that company!
 
kayst said:
I just heard back from monoprice too - they're sending replacements and don't want the old ones back. I love that company!
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Wish I had the same luck. They want me to send mine back, and state that there's nothing different available to exchange them with. I am not sure it's worth the effort/time/materials to ship them back when you consider the original cost.... OH well
 
just got my replacements today and can confirm they DO work just fine charging the incredible (except for the minor detail that one of the ones they sent me was DOA)...
 
crackers8199 said:
it does however seem to take much longer to charge than with the stock charger...
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Well, yeah, for the amount of time you went without the charger, it's going to take a while to fill up :P

But no, really, look on the charger and if it's a 5V 1A charger, it should charge at the same rate. If it can, turn it the other way in the outlet. Some people claim the cargers prefer one polarity over the other.
 
the charger says it is 5V 1A, but it's definitely charging slower than stock. no idea...i tried flipping it in the outlet, it is still slow. juice plotter graph shows it's DEFINITELY slower than the regular charger.

edit: juice plotter graph shows last night when i charged it (from 0%, but while turned on) it was at 60% at 3:15am, was full (100%) at 3:53am - 38 minutes to go from 60 to 100.

right now i started the charge at 60% at 2:51pm...it's now 4:12pm and i'm at 82%. that includes a few times i pulled the charger to flip the polarity, but that's a HUGE difference.
 
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