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Help Motorola Moto G android problem stuck on start screen

mickoz74

mickoz74

Lurker
hi there
this is were i am so far, its running kitkat and its not been modded in anyway the phone went fully flat when plugged it in it started recharged it then booted to the motorola logo and hangs there. ive held the power button down with the down volume it gets me to the AP fastboot flashmode(s) screen on there it says the Device is LOCKED Status code :0 ive tried Normal power up, Recovery, Factory all boot to the startup logo except recovery. Recovery boots to logo screen then dead android, tapping the power key and vol up it goes to Android System Recovery <3e> i've tried wipe cache partition and wipe data/factory reset it sits on a black screen saying wiping which ever one im wiping, then a load of text scrolls through the screen first part is cannot mount (E./ i think it says it goes real fast) and different text after the drive letter then back to a black screen with a flashing dead android. please help im lost with all the information.

many thanks

when in fastboot mode connected to the pc its recognised as Falcon S if that helps
forgot to mention its a first gen phone
 
James L said:
Is it a carrier branded phone? If it is let us know.
Flashing firmware is possible.
Click to expand...
yes its a tesco phone, bought from tesco comes with there own sim card no idea if its locked to tesco never tried another sim card, too late now
 
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Is this the Moto G first generation? Since it wasn't rooted, from what i seen from your post.
It's at best a 50/50 chance at getting it to work again. A firmware flash might work, digging around to see if i can find what you will need.
 
James L said:
Is this the Moto G first generation? Since it wasn't rooted, from what i seen from your post.
It's at best a 50/50 chance at getting it to work again. A firmware flash might work, digging around to see if i can find what you will need.
Click to expand...
1st gen and battery went completely flat after last firmware update official firmware, no modding has been done to phone, it got stuck on start screen blue/white logo screen when i plugged it in to charge it was completely flat
 
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