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Help my motion wont respond at all

killermike

killermike

Member
i have abosolutely no idea what happened i was charging my phone got a phone call went to answer it screen went black and has been unresponsive since help plzz
 
killermike said:
i have abosolutely no idea what happened i was charging my phone got a phone call went to answer it screen went black and has been unresponsive since help plzz
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Hello killermike. I have a few questions. ;)

Did you answer the call with the charging cable still attached? Once in a while that can cause strange things to happen. If so:

Have you tried removing and replacing the battery, sd card and sim card? That can often clear weird issues. Be sure to power down first.

Is the top of the phone clean (the area where the proximity sensor is)?

Have you tried going into the recovery area and doing a cache wipe? Recovery area menu button combo: Press and hold the volume down + power button, then touch the back key + home key at the same time repeatedly. Navigate the menu with the volume key.
 
Frisco said:
Have you tried going into the recovery area and doing a cache wipe? Recovery area menu button combo: Press and hold the volume down + power button, then touch the back key + home key at the same time repeatedly. Navigate the menu with the volume key.
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Cache wipe only exists if CWM 2nd init is installed, otherwise it is an automated recovery with no menu. You will factory reset if you do that key combo.
 
I tried pretty much everything but to answer your question yes i was charging it when i answered the call

Sent from my LG-MS770 using Tapatalk
 
Hey Sam , my dad has a car charger and is always charging his also my sis . do you mind telling me the model of charger that killed your phone and the specs plz ? My phones already tripping , it won't charge unless I move the cord around on stock wall charger . I also have charged mine on a car and I also use the power bar portable charger, do you think it might be at risk ?
 
phillvela7 said:
Hey Sam , my dad has a car charger and is always charging his also my sis . do you mind telling me the model of charger that killed your phone and the specs plz ? My phones already tripping , it won't charge unless I move the cord around on stock wall charger . I also have charged mine on a car and I also use the power bar portable charger, do you think it might be at risk ?
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I'll take a picture of it because there is no name of it or anything.
 
Yikes! I don't know much about this device but maybe someone can help bring your phone back to life! :D

I'm gonna go ahead and throw out what a customer service rep would tell you.. "Have you removed the battery for thirty seconds, replaced it and see if it powers up?" ;)
 
phillvela7 said:
Thanks
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uploadfromtaptalk1365110384025.jpg
 
I payed 15 for mine
It charges 2-3 motions an external speaker and other peoples phones and had it for 2years.it is basically NEVER not in use. I will probably buy a new one just for the hell of it and keep it as a backup.
Mine is a Belkin by the way. My phone didnt get fried yet so i feel i got a good deal.
 
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