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Need help UNROOTING hero

T

thefley

Android Enthusiast
I have 2 heros I need to unroot, taking them in to sprint to swap our for other phones.

the problem is when I go and try to run the sprint stock RUU form HTC they both get so far along and then say ERROR 177 unable to connect to phone VIA USB or something along those lines.

I have done a search and tried these

Unrooting sprint htc hero - Android Forums
Need help unrooting! Please help - Android Forums
Please help! Getting Hero replaced... unrooting/stock apps needed? - Android Forums

and none of these help.... anyone help me out?

I don't have any nandroid back ups or anything like that so where do I start? Do I just go out and run over both with car for the ins. ? :D
 

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Simply run the 2.1 RUU back on and that will restore your phone to stock and unroot
 
DonB said:
Simply run the 2.1 RUU back on and that will restore your phone to stock and unroot
Click to expand...


I have tried that on both phones and get same errors, see first post and pic that I attached. I am downloading SPRINT'S 2.27.651.5 RELEASE right now as I type, I have tried the .6 and .7 with no luck, :mad:
 
Have you installed HTC sync ?? and how did you root your phone ??


thefley said:
I have tried that on both phones and get same errors, see first post and pic that I attached. I am downloading SPRINT'S 2.27.651.5 RELEASE right now as I type, I have tried the .6 and .7 with no luck, :mad:
Click to expand...
 
DonB said:
The one with Z4root did you try the unroot click
Click to expand...

Yea, did that too, still kills connection to usb on every thing i tried... same error as in that pic i posted on first post. pulling my hair out here

the one I am working on now I am not able to boot to recovery mode at all. it gives me a pic of a phone and a triangle.

I just have it rooted and running the sprint rom that was stripped down. I used the z4root on it. after all the crap i have done to it now no access to recovery at all


I have tried rerooting them with no luck, i guess cause they are rooted already. though it might fix any errors
 
Nope, make sure your USB debugging is check marked, and try again, if not then you may need .5 RUU, also are you able to mount your phone ??


thefley said:
now it would be so simple as running the RUU off the SDcard would it?
Click to expand...
 
DonB said:
Incase you do not have the .5 build, click HERE
Click to expand...


Thanks, just got that one, Just need to find out why they say they are not connected via USB when trying to do anything... even tried flashing a new room and even tried rerooting them and no luck (they will with z4root that is)
 
Great, I was also thinking about it today and before seeing your response I was just going to ask what version Windows you were using and drivers, LOL glad you resolved it


thefley said:
Thanks for the post. after sleeping on it, I thought that the issue was like my first isseu over a year ago. Win 7 64bit.

and thats what it was. I made a post about it long ago. I went and downloaded the Vista 64 bit drivers and that fixed the issue.
Click to expand...
 
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