Help Need help with Huawei phone, cannot send SMS

[issi]

I have a Huawei Ascend Y300 android, and I suddenly can't send sms messages, but i can receive them. It just comes up with a little 'failed' warning signal and a refresh button. I refresh to no avail.

Looked online, came across code *#*#4636#*#* - which does not work. As soon as I fully press in the code, it disappears. I can press, for e.g., *#*#4636#*### and it stays there... o_0

Ok so then I downloaded the app Go SMS - and that doesn't let me send messages either.

I am not that techy and have run out of brain power, someone please direct me in the right direction (which might just be a phone shop... but any help would be appreciated!)

 

[Rukbat]

Call your provider's tech support number and ask them to make sure that your account is properly provisioned. If it's not, there's nothing you can do on the phone to fix anything. (It's like the doctor working on you because I have a pain. You'll never find the problem by looking in the phone, because the problem isn't in the phone.)

 

[DragonSlayer95]

Moved into the ascend forum.

Cheers