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Help Nexus 4 (Vodafone UK) Dropping calls

R

rugbyandroid

Newbie
Hi all,

Loving my Nexus 4, had it about a month now and when I first got it there were one or two dropped calls normally within 10 - 20 seconds of the start of a call (both incoming and outgoing).

This seems to be happening more frequently.

I went from a HTC One X (didn't have these probelms with the HTC) to my Nexus 4 and still have the same telephone number with the same carrier (Vodafone UK) and I call/speak with the same people - the only thing that has changed is my phone.

Anyone else noticing this or having these problems?
 
Did you switch carriers? I've never had a dropped call problem that wasn't caused by a carrier and not the phone. 10 years ago a phone played a huge part in dropped calls but now a days, especially with higher end phones, the actual phone usually isn't the culprit with dropped calls. This is based on my experience at least. I've had over 20 phones over every US carrier except Verizon and the only carrier that I had regular problems with dropped calls was Nextel. But this was also 8 years ago. I also know nothing about overseas carriers. :/

Long story short, I would look to your carrier and not the phone. Just my opinion.
 
Fuzzy13 said:
Did you switch carriers? I've never had a dropped call problem that wasn't caused by a carrier and not the phone. 10 years ago a phone played a huge part in dropped calls but now a days, especially with higher end phones, the actual phone usually isn't the culprit with dropped calls. This is based on my experience at least. I've had over 20 phones over every US carrier except Verizon and the only carrier that I had regular problems with dropped calls was Nextel. But this was also 8 years ago. I also know nothing about overseas carriers. :/

Long story short, I would look to your carrier and not the phone. Just my opinion.
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Nope, as my post says I haven't changed carriers - been with Vodafone UK now for 10 + years and not had this problem before. Like I said the ONLY thing that has changed is the phone!
 
I'm on EE and the coverage round my way is hit and miss at best, but I don't get that issue. Calls do get dropped but only intermittently, as you'd expect when you live in NIMBY central.

Might be an idea to get onto Google support, see if you can either get a replacement or a repair.
 
I am on Vodafone and have been having the same issue. Had my N4 since November last year. I am not sure when this issue has started, but it would have to be this year and has become worse in the last month.

What's annoying for me, is that once a call is dropped, it takes a while before I can make another call again. If I try to make a call straight away, I get a beep and a "call ended" message.

What I will try the next time it happens, is switch to 2g only and see if I can make calls straight away then. 3G/HSDPA has been really dodgy on Vodafone in the past 6 or so months in London/City. Even when it's showing full signal, I cannot access internet when I am around St Paul's, Bank, Liverpool area. Which is a huge deal for me since I live and work in the city.
 
Sounds like Voda have a capacity issue in the city. Their revenue protection people really ought to have been all over that one ..

I'd call Voda and complain: the networks treat connectivity issues in high revenue areas - and the city is about a high revenue as it gets - VERY seriously.
 
SiempreTuna said:
Sounds like Voda have a capacity issue in the city. Their revenue protection people really ought to have been all over that one ..

I'd call Voda and complain: the networks treat connectivity issues in high revenue areas - and the city is about a high revenue as it gets - VERY seriously.
Click to expand...

I would call them, but it doesn't look like it will make much of a difference. There are quite a few threads on Vodafone forums about connection in the city and they date back to January 2012. The latest posts suggest that the same people are still having the same issues.

My contract is coming to an end in July and I would happily leave Vodafone, but their international calls and roaming options are amazing and no other network can match those. i.e.
 
I've been on Vodafone for many years and have only had a couple of dropped calls since I got my Nexus 4 (I used to get more on my old phone). Both times it has been while at work (in Reading) and we have joked it is "the powers" at work stopping me making personal calls in work time :) Maybe Vodafone are having real capacity issues in all urban areas?
 
Let me start by saying that my Google Nexus 4 is an absolute marvel. But I also get dropped calls on Vodafone (UK) with it. If it is going to happen then it usually happens within the first 60 seconds of a call. If I call the person again, then more than likely the call will drop again.

However I also had the EXACT same symptoms with my previous phone - an HTC Desire HD. So since then I have got a new phone running a different version of Android, switched to a new (micro) SIM card, and moved to a different office about 2 miles away which is served by a different cell transmitter.

I still get dropped calls!

The only common factors are my phone number, Vodafone and Android.

I reckon it is a Vodafone problem but because it is intermittent, it is hard to prove. Anyway, Vodafone is the only operator that covers my place of work so I am stuck with them.
 
I used to be with Vodafone and had a few dropped calls and sometimes when I went to make a call it would kinda time out on me. I had a Desire HD before my N4 and didn't have any problems at all. I didn't really bother me as such as I knew I was going to change from Vodafone as I wasn't happy with their tariffs (to expensive compared to others) and I noticed the signal in my area wasn't as good as it used to be even though they said it was excellent. Believe me its not the phone that's at fault, more like Vodafone! Since I switched to Tesco/o2 I've had a much stronger signal in areas that I work in and not one dropped call.
 
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