The Driver
Member
tried backing up phone via Kies, then doing a restore after reading some other threads. Kies does not actually restore anything on the phone though even though it says it has completed. So I now have a wiped phone as well as the other problems.
Dont use Kies to backup / restore data it doesnt work properly!
Sorry I disagree with you.
I have used Kies to back up & restore my phone several times & it has backed up all of my Videos, texts, Contacts, Settings (email) & Photos.
It hasn't done my music because my music collection is stored on my memory card (all 16Gb of it!)