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noooo whyyyy this is happening???
- Thread starter idilium
- Start date
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- samsung captivate
ZDroid1
Android Enthusiast
Now we're going to talk about how the fix isn't working for some. It's working for me so far but in a few days people could be talking about how it stopped working for them after being fixed initially.
MassacrMan
Android Enthusiast
They'll complain about how they should get Froyo now.
i agree with you, i have never seen a forum with such a pessimistic members some members lie about talking to samsumg representatives just to make a point is just amazing how much hate this phone have.
i guess is to much to ask to this people just to move on
yes they are now they hold samsumg accountable for a date that samsung never talk or give.
the ones that amaze me the most are the ones who said well i return or sell my phone 2 weeks ago.
and they keep coming to this forum
if you don't like the phone or think that samsung will never fix it just return the phone is that hard to do?
If people paid for something, they have a right to complain. Why do you even care? Why not just ignore the posts/threads? Is that hard to do?
And it this day and age where companies release what is essentially beta products (both hardware and software), public pressure for the company to follow up is essential. Companies have finite resources. I'm sure Samsung would rather have their people working on the next gen phones and not have to update existing phones. If nobody complained, then there wouldn't be a need for an update. Do you really think they'd rather give you Froyo for free vs sell you a new phone with Froyo? Or waste resources on debugging software that's already been released? Be glad that there were enough people complaining about the GPS to where Samsung had to look into it.
Wasn't Froyo promised by the end of September? Like on twitter our something?
For the European Galaxy S. Never anywhere was anything said about a U.S. release date. People just assumed that we would get it at the same time and spread it as the truth.
it seems you dont buy hight tech stuff right?
can you tell me what hight tech item dont need upgrades?
i have HDDVD and blu-ray they put upgrades to fix even a year after the release of that item.
this phone only have 2 months in the market.
It wouldn't bother me as much if they kept it to a couple threads, but they don't.
How many GPS threads did we have before the OTA Update? How many do we have now? How many OTA Update threads do we have now with people complaining?
How many threads are there where someone said they were returning/returned the Captivate?
How many threads about an app has an unrelated complaint about the phone in it?
The mods go crazy with moving threads into all these different sub forums; why aren't they combining the 20 GPS or OTA threads?
mckooter
Member
i think a lot of the lack of dates for updates are due to at&t as well, and most people completely ignore that. Samsung can have a firmware ready but at&t has to have their way with it before its allowed to be released.
my only concern is im not sure if the update is a good thing or a bad thing, either:
a) we are lucky that our sgs was the first to get the new firmware and we are ahead of the rest of the pack
or
b) samsung knew at&t was going to take forever with froyo, so we get this update now, while others will see froyo soon
either way i love the phone, just looking for new features
my only concern is im not sure if the update is a good thing or a bad thing, either:
a) we are lucky that our sgs was the first to get the new firmware and we are ahead of the rest of the pack
or
b) samsung knew at&t was going to take forever with froyo, so we get this update now, while others will see froyo soon
either way i love the phone, just looking for new features
polo1000rr
Newbie
When I'm out in the woods on a long hike, I'm going to pull out my Garmin _not_ my Captivate no matter how the GPS functions.
I never judge a phone based on its GPS, or Radio, or Video capability
My Captivate?... It's Excellent...
Agreed! I use the maps a lot but not the gps. If you can read a map who cares.
I didn't buy the phone for the gps anyway. There are plenty of other things on the captivate to enjoy.
LOL. I live in Silicon Valley. I *work* in high tech. I think I know how high tech companies operate.
You need to realize that there are differences between unaccounted bugs and known bugs that get passed on due to release schedules. And schedules are getting tighter and tighter as companies compete to get their product to market.
Case 1: The iPhone 4 antenna situation. If you think Apple didn't know about it then I have a bridge to sell to you. They just happened to design a $29 bumper that fixes the problem? And if enough people didn't complain, Apple wouldn't have offered the bumpers for free as a fix to very real problem or even hinted that there was a problem at all.
Case 2: The Xbox 360 red ring of death. Microsoft ended up extending the warranty due to customer complaints of their machines dying. Thanks to the "complainers" it forced Microsoft to stand behind their product.
So? Do I get a discount on my service or phone? If not, then why do I have to wait for a fix on a feature that should be working from the start? The Galaxy S line has been released in Asia and Europe since June. That's 4 months not including all the time needed to pass FCC, etc. I would venture to guess that Samsung knew about the GPS issue for a long time.
Like I said, companies don't have infinite resources. Issues that receive the most complaints get priority. If complaints are low, the issues get put way down on the priority list and may never get resolved.
ZDroid1
Android Enthusiast
Dude, the entire contract lasts only two years. Am I supposed to wait, say, 6 months for them to give me a functioning product?
I mean by the time they fix the gps, I'm going to be done with the phone anyway it seems. (at&t let's me upgrade before the end of the two years).
^ This
Links? Or you can report them. As one of the guides who tries to keep the Captivate section clean i will say it is hard to keep track of all the new threads not to mention knowing when a certain thread has already been discussed. When i get time i try to go back a few pages and combine as many as possible (did that in the support section last week, went through EVERY page).
So if you see a few things that need moved/combined then PM me or any guide/mod that is online. Or report it, those go straight to any mod that is online and rest assured it will get reviewed/looked at very quickly.
Thanks
nmayer out
I don't understand why so many posters here lose a gasket each time GPS comes up. Then side with Samsung saying the rest of us should have patience and give them 6 more months to fix it. Some of us, myself included, love the phone and gave Samsung the benefit of the doubt. Unfortunately, that meant risking the 30 day return window in hopes of getting a fully functional phone. Once you get beyond those 30 days, makes it extremely difficult if not impossible to get your money back or have your phone swapped for a new one.
BrentJustice
Newbie
The software update broke the software update feature of the phone, so that's probably what we will talk about now. Many people are experiencing this.