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note 7 possible recall? (repost sorry didn't see the earlier one)

I went to my local Verizon store to up-grade to the Note 7...... But, they are NOT selling the Note 7!
I'm pissed as I had set up the time to switch phones ( like it takes 30 minutes to set up your new smartphone ).
No date or time when they will sell them again. The sales rep said that the Notes were discontinued..... Till I questioned her twice.
Also I wanted to get in on the 256 GB card promotion...
Not a happy camper!

Lateck,
 
I don't get it. How will users know that the phone they get as a replacement is any better than the phone they turned in? Is Samsung flagging the ESN of every affected Note 7 to make sure it's not resold? Doubt it.
 
I'm considering exchanging my Note 7 for an S7 Edge. I lose the S-Pen, 32GB of RAM, and a slightly larger screen, but I will be able to use most of the accessories I bought (wireless charger and Gear VR). I won't be able to use the bumper case and screen protector; still, that waste (about $15) is more than offset by the lower cost of the S7 Edge and I won't have to worry about getting a refurbished phone.
 
I'm in the UK and I have been sent a text by the Note7's vendor (Carphone Warehouse) telling me that I can have a replacement phone if I'm concerned!

There's nothing about this exploding feature in the brochure!
 
TexandroidSS said:
Here's what doesn't sit well with me, typically when a company has a recall this big, they don't have all the resources available to issue a NEW product to everyone. So typically what happens is you get a refurbished unit. I don't want a phone that's been used by someone else, I think I'll hold onto mine until it burns something, unless Samsung wants to give me a complete refund and I can go elsewhere (and I'd like a refund of all my accessories too).
Click to expand...
Just store your N7 in a sink full of water overnight to be safe (remember? it's IP68 waterproof). If you need to use it for a wake up alarm, just set the 'Bubbles' notification tone if they still offer it as a choice in the sound library. ;)
 
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TexandroidSS said:
The iPhone antenna release comes to mind. That one seemed a little worse to me only because they tried to tell people that they were holding the phones wrong before they finally owned up to their defect.
Click to expand...
I laughed when the first larger size bent if you sat with it in your pocket. :D
 
mikedt said:
Did Apple admit to the defect in the end? Same with apparently bending iPhone 5.

AFAIK Apple has never had to do a global product safety recall with iPhones.

AntennaGate, BendGate...and now BatteryGate?
Click to expand...


With a safety recall, companies tend to be a little more proactive even if it's a small number of reports. When you consider 30-40 exploding out of millions, it doesn't seem that bad, especially when you can't help wonder if it's due to 3rd rate cables being used to charge the devices. With the iPhone issue, they finally admitted the design flaw and replaced devices.


One question I have, if I refuse to swap out my phone, will Google refuse me any updates as they think it may be a liability for them?
 
It is Samsung that supply the updates for the Note 7 and it is your phone's Product Code that determines which updates you receive. Whether you return it or not, will not affect your updates from Samsung.

I wonder if Samsung are regretting their decision to opt for non removable batteries in their recent phones. It would have been cheaper to just issue new batteries. :rolleyes:
 
I don't trust any of the manufacturers anymore and this is why I will never do any pre-orders. I'll either pass like I did this time because of lack of luster and technology or I'll wait until it's been out for a while to affirm good field performance reports.

Video of toasted Note 7

No thanks, I don't think I would take the chance to hold on to one and go to sleep at night with it in my house.

http://mashable.com/2016/09/02/samsung-galaxy-note-7-burnt/#d75DLk4Oj5qy
 
kokiangel said:
So with Verizon our choice is to keep the phone we have or get refund and choose a different phone?
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The way I read the Verizon statement, you have until the 30th to get a refund, or exchange for another Note 7, without any fees.

I'm either going to grab a replacement Note 7, as in go to the store and walk out with a brand new Note 7, or I'm going to grab a Nexus 6p and wait until next spring to see what Samsung does with the S8.

I'm in no rush. My battery seems to perform very well, doesn't get hot etc.. :knock on wood:
 
Went to my local Verizon Store. I talked to the store manager. I was told to hold on to my GNote4 in which I had packed to send in as my trade up, and my GNote7 and wait for the New batch from Verizon and Samsung!!! My phone is not even getting warm and not overheating. Phones that have been affected have been getting extremely hot then explodes from reports I have seen. .1 percent and 35 reported. None so far in the U.S. So I am not worried at all. I will keep my phone unless something changes with the Temperature!
 
T-Mobils is giving full refunds - and I get to keep my free Netflix. I need to wait until Tuesday when the LG V20 is coming out, or choke, chock, choke, iPhone. I really think I want the V20.
 
I do not want to go through transferring again so this sucks. Yes, transfers are easier than ever, but I still have to login to every single app and get my phone arranged the way I want.

I love this phone, though, so I'm willing to do whatever. I have the LED cover and I decided against a screen protector.

I'm not scared to use/charge my phone, recall or not.
 
So approximately 35 cases of phones catching fire or 'exploding'? That's what has made it to the media. I wonder how many more cellphones get brushed off when an owner brings their phones back (and I don't mean just the Note 7 or Samsung phones even). I'm sure many go unreported. Manufacturers are not quick to take action unless they smell major liabilities at their doorstep.

Ponder these that are prior to the release of the Note 7. The 2 are one is an S4 & SIII yup, Samsungs! So you think Apphole is flawless - see link 3.

http://abc7ny.com/news/photos-cell-phone-overheats-catches-fire-under-pillow/1202175/

http://fox61.com/2015/05/27/hamden-fire-caused-by-charging-cellphone/

http://news.nationalpost.com/news/exploding-smartphones-why-your-electronics-might-catch-fire

I don't know how many times I've fallen asleep with my phone at my side in the bed only to wake up searching for it buried under the covers. How about having it on a charger while sleeping - GUILTY! No more! Time to take ANY cellphone seriously because it's very likely that the battery is the problem whether it's new or develops adverse operating conditions as it ages in your phone, from charging cycles or environmental impact like toasting in sunlight at one time or another.

Some interesting facts and precautions.

http://www.pcmag.com/article2/0,2817,2491375,00.asp
 
divinity83 said:
I do not want to go through transferring again so this sucks. Yes, transfers are easier than ever, but I still have to login to every single app and get my phone arranged the way I want.

I love this phone, though, so I'm willing to do whatever. I have the LED cover and I decided against a screen protector.

I'm not scared to use/charge my phone, recall or not.
Click to expand...
It may be good safety practice if contemplating on sticking with the Note 7, or any cellphone for that matter, to charge it on non-combustible surfaces and at least 2 feet away from combustible materials if at all possible. For example, granite countertops, tile floors and if these aren't present then save a metal tin or similar container to put your phone in overnight or while charging where a fire can be contained.

This may be a wake up call to respect cellphones with potentially life threatening Li-ion batteries and place them in safe places. Certain aftermarket accessories such as cords or charging equipment are probably your worst enemy.
 
If we're getting to a point that we can only charge our phones in an approved, UL-listed, fireproof/explosion-proof container, I'm inclined to digress a few years.
 
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